Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

How Can a Story Like This Occur in Any E.D., Yet...

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This story was sent to me by somebody I know with a Lean manufacturing career. It's shocking, but it could happen anywhere, I suppose....

Visiting the Gemba & Seeing a Growing Culture of Continuous Improvement...

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Recently, I wrote about an on-site event that I helped the Iowa Lean Consortium and Mary Greeley Medical Center (MGMC) organize... here is my first...

Improving Patient Safety in North Texas

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I recently saw this article, as published in a printed magazine that arrived in the mail via the UNT Health Science Center. The bold headline...

Reelecting a #Lean Governor in Washington? Continuing with Lean Either Way?

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It's probably, ahem, not the most closely watched election race in the United States today, but it will be interesting to see if Washington...

Podcast #267 – Steve Shortell on #Lean Healthcare Research

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Joining me for Episode #267 is Stephen M. Shortell PhD, MPH, MBA. He is Blue Cross of California Distinguished Professorship, HPM and is a Professor of...

What We at KaiNexus (and Our Customers) Believe About People &...

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We've been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick...

CUBS Win! Chicago Hospital Implements First Staff-Driven Improvement in 108 Years

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Snapping a historic 108-year drought, a small hospital, Chicago Community Use Bariatric Health Services (CUBS), implemented their first employee-driven improvement idea Wednesday night, breaking a long curse.

“Has Lean Ever Been Fully Implemented and Not Worked?” What About...

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I was interviewed today by a reporter today who is doing a story on Lean. We talked about Lean being adopted in various industries and...

Practicing What We Preach at KaiNexus, Learning & Sharing

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This week is our 2nd annual KaiNexus User Conference, in Austin... with customers and those who are about to become customers joining us for...

Emmitt Smith, An Inadvertent #Lean Coach at #AMEDallas?

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Were there Lean ideas to be found in a tour of AT&T Stadium and an AME Conference speech by NFL great Emmitt Smith?

Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

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I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event...

Repeating the Same #Lean Mistakes Over and Over? Why?

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Recently, when I posted a bit from the old 1984 NUMMI Team Member Handbook (more still to come on that), it allowed me to connect...
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