As a senior advisor to KaiNexus and somebody who has been a member of the team since 2011, it's been amazing to see…

Last week, I was in Austin for the annual Lean Coaching Summit, where I took a full-day class on "Motivational…

I've written a lot about suggestion boxes, and usually in the context of how they don't work well. Many aspects of…

As I guy who started his career in manufacturing before moving to healthcare in 2005, I don't get many…

I guess this counts as a "Flashback Friday," as I was reminded of an old game show that I loved as a kid: Match…

This article caught my attention the other day: "Philly VA employees ask for golf shirts in suggestion box for…