[April Fool] Special Announcement: Our New @KaiNexus Suggestion Box Builds on… Mark Graban Apr 1, 2018 0 Blog As a senior advisor to KaiNexus and somebody who has been a member of the team since 2011, it's been amazing to see…
The State of This Restaurant’s Suggestion Box Didn’t Really Surprise… Mark Graban Jul 25, 2017 5 Blog Last week, I was in Austin for the annual Lean Coaching Summit, where I took a full-day class on "Motivational…
Are These Bad Suggestions About Suggestion Boxes? Mark Graban Aug 11, 2016 0 Blog I've written a lot about suggestion boxes, and usually in the context of how they don't work well. Many aspects of…
Why It’s OK That This Suggestion Box Was Full of Cobwebs Mark Graban May 4, 2016 2 Audio As I guy who started his career in manufacturing before moving to healthcare in 2005, I don't get many…
Let’s Play Match Game ’15 – Suggestion Box Edition Mark Graban Aug 7, 2015 0 Audio I guess this counts as a "Flashback Friday," as I was reminded of an old game show that I loved as a kid: Match…
When Will The Federal Government & VA Learn? On Suggestion Boxes &… Mark Graban Feb 16, 2015 6 Audio This article caught my attention the other day: "Philly VA employees ask for golf shirts in suggestion box for…