You might remember the podcasts that I did with my friend Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee (links below).
Skip recently created some excellent videos that explain the basics of "Process Behavior Charts," a method that I explore in my book Measures of Success: React Less, Lead Better, Improve More.
See those videos below the podcast links.
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode #314 of the podcast talking about TWI and Toyota Kata in healthcare (he was joined by Brandon Brown).
Today, I've asked Skip to come back and chat 1x1, in Episode #320, about his experience with Don Wheeler, learning from W. Edwards Deming, and more. I hope you enjoy his reflections, our discussions about healthcare, and connections to my book Measures of Success (Skip undoubtedly has a book in him too).
Today I have two guests joining me for Episode #314 of the podcast. They are Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee and Brandon Brown, the owner and "Master Kata Coach" of his firm, Continuous Coaching Commitment, LLC.
In this episode, we discuss their use of methods such as "Training Within Industry" and "Toyota Kata" in the important work of healthcare improvement. Skip and Brandon both have backgrounds in manufacturing, but they have been able to translate Lean skills and mindsets into healthcare. We'll also talk about their dynamic as consultant / client and how the roles of "coach" and "learner" are often very situational and how we can be both at different times.
Mike Stoecklein recalls a story secondhand. It was, he thinks, at one of the last four-day seminars W. Edwards Deming ever gave. Deming was frail by then. Someone later told Mike that when the seminar got to the Red Bead…
This edition of Ryan McCormack’s Operational Excellence Mixtape examines how leadership choices, system design, and culture determine whether organizations improve–or drift toward failure. From lessons on AI and employability, Boeing’s systemic safety breakdowns, and operating processes on the brink of…
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and…
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #414 of the Lean Blog Interviews podcast is Ryan Weiss. He is president of his firm Effective Performance Strategies, based out of the Chicago area.…
I’d like to thank my friend Skip Steward for inviting me to be a guest on his podcast called “Connecting the Dots.” The podcast is one of their initiatives that’s intended to get the word out (internally and publicly) about…
Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients Another reminder that focusing on the patient and value-based care is a better approach than volumes. Sigh – when will we actually start doing this systemically in…
What You Might Have Missed If you missed it, check out this excellent webinar that was presented yesterday by Dider Rabino, of Value Capture, and Jen Ashley, of Sutter Health: Leading with Respect: Standard Work for Frontline Leaders You can…
