Episode #22 of “Lean Whiskey”: Catching Up with Honsha Friends Over… Mark Graban Oct 30, 2020 0 Lean Whiskey Darril Wilburn, Mark Graban, and Sammy Obara For Episode 22, Mark Graban is joined by Darril Wilburn and Sammy!-->!-->!-->…
Thoughts From Lean Thinkers on Coping with the Coronavirus Crisis Mark Graban Apr 7, 2020 0 Audio Thanks to Elisabeth and the team at GoLeanSixSigma.com for inviting me to contribute some thoughts in this piece: !-->!-->…
How Does a Loving & Caring Organization Get Accused of Treating People This… Mark Graban Nov 21, 2019 0 Blog Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think!-->…
The CEO Leading the Culture Change at ZSFGH Mark Graban Apr 16, 2019 4 Blog Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses!-->…
What Dr. Deming Said About Hospital CEOs and Transformation Mark Graban Mar 27, 2019 2 Blog Two years ago, I wrote an article for the Deming Institute about Dr. W. Edwards Deming's notes from his 1987!-->…
The Sushi Wasn’t as Good, but the Process Was Better Mark Graban Jan 31, 2019 7 Blog Last year, I wrote about my conveyor belt sushi misadventures in Japan: !-->!-->!-->…
My Embarrassing Sushi Mistake in Japan; Standardized Work, Leadership, and Mental… Mark Graban Dec 12, 2018 5 Blog I had a great time and learned so much as a guest of Honsha and their Executive Development Mission trip to Japan!-->…
Lean Learning Opportunities in Texas and Japan – Toyota is the Common… Mark Graban Jun 27, 2018 3 Blog I'm excited to share two interesting opportunities to further our learning about Lean. One is a Texas-based event…
Leaders & Lean: We Need to Better Support Doctors and Other Providers Mark Graban Apr 17, 2018 3 Blog When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…
Managers Must Help The People They Supervise Mark Graban Mar 26, 2018 5 Blog Last week, a nurse manager downloaded the free first chapter of my book Lean Hospitals and wrote this message in…
The question I’d ask in response to “Why are my employees not… Mark Graban Mar 20, 2018 6 Blog Over the years, many people have asked me some variation of the question: "Why are my employees not embracing…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies… Mark Graban Feb 8, 2018 5 Blog Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
The 2017 Lean Healthcare Transformation Summit (#HCSummit17) Begins Mark Graban Jun 6, 2017 0 Blog This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on…
The Good and the Bad of the United CEO’s Follow Up to Flight 3411 Mark Graban May 5, 2017 0 Audio It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some…
Some Great #Lean Videos from the State of Washington (@ResultsWA) on Culture,… Mark Graban Feb 9, 2017 0 Blog Here are some recorded keynote talks and video presentations from the "Results Washington" annual conference, as…
Throwback Thursday: Humility is a Rare & Powerful Trait Mark Graban Dec 3, 2015 0 Audio Humility is an important part of the Lean management philosophy... it also means being willing to admit that there…
Why Would You Go Back To Japan? Haven’t You Been There, Done That? Mark Graban Oct 30, 2018 2 Blog When I got back from Japan a few weeks back, somebody at a hospital client of mine asked me: "Why go back to…
Off to Japan for a Week… Mark Graban Oct 5, 2018 0 Blog Today, I'm off to Japan for a week, so I might be away from the blog. I do have a podcast scheduled for release on…