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Lean Blog

Episode #22 of “Lean Whiskey”: Catching Up with Honsha Friends Over…

Mark Graban Oct 30, 2020 0
Lean Whiskey
Darril Wilburn, Mark Graban, and Sammy Obara For Episode 22, Mark Graban is joined by Darril Wilburn and Sammy…

Thoughts From Lean Thinkers on Coping with the Coronavirus Crisis

Mark Graban Apr 7, 2020 0
Audio
Thanks to Elisabeth and the team at GoLeanSixSigma.com for inviting me to contribute some thoughts in this piece: …

How Does a Loving & Caring Organization Get Accused of Treating People This…

Mark Graban Nov 21, 2019 0
Blog
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…

The CEO Leading the Culture Change at ZSFGH

Mark Graban Apr 16, 2019 4
Blog
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses…

What Dr. Deming Said About Hospital CEOs and Transformation

Mark Graban Mar 27, 2019 2
Blog
Two years ago, I wrote an article for the Deming Institute about Dr. W. Edwards Deming's notes from his 1987…

The Sushi Wasn’t as Good, but the Process Was Better

Mark Graban Jan 31, 2019 7
Blog
Last year, I wrote about my conveyor belt sushi misadventures in Japan: …

My Embarrassing Sushi Mistake in Japan; Standardized Work, Leadership, and Mental…

Mark Graban Dec 12, 2018 5
Blog
I had a great time and learned so much as a guest of Honsha and their Executive Development Mission trip to Japan…

Lean Learning Opportunities in Texas and Japan – Toyota is the Common…

Mark Graban Jun 27, 2018 3
Blog
I'm excited to share two interesting opportunities to further our learning about Lean. One is a Texas-based event…

Leaders & Lean: We Need to Better Support Doctors and Other Providers

Mark Graban Apr 17, 2018 3
Blog
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…

Managers Must Help The People They Supervise

Mark Graban Mar 26, 2018 5
Blog
Last week, a nurse manager downloaded the free first chapter of my book Lean Hospitals and wrote this message in…

The question I’d ask in response to “Why are my employees not…

Mark Graban Mar 20, 2018 6
Blog
Over the years, many people have asked me some variation of the question: "Why are my employees not embracing…

The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…

Mark Graban Feb 8, 2018 5
Blog
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…

The 2017 Lean Healthcare Transformation Summit (#HCSummit17) Begins

Mark Graban Jun 6, 2017 0
Blog
This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on…

The Good and the Bad of the United CEO’s Follow Up to Flight 3411

Mark Graban May 5, 2017 0
Audio
It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some…

Some Great #Lean Videos from the State of Washington (@ResultsWA) on Culture,…

Mark Graban Feb 9, 2017 0
Blog
Here are some recorded keynote talks and video presentations from the "Results Washington" annual conference, as…

Throwback Thursday: Humility is a Rare & Powerful Trait

Mark Graban Dec 3, 2015 0
Audio
Humility is an important part of the Lean management philosophy... it also means being willing to admit that there…

Why Would You Go Back To Japan? Haven’t You Been There, Done That?

Mark Graban Oct 30, 2018 2
Blog
When I got back from Japan a few weeks back, somebody at a hospital client of mine asked me: "Why go back to…

Off to Japan for a Week…

Mark Graban Oct 5, 2018 0
Blog
Today, I'm off to Japan for a week, so I might be away from the blog. I do have a podcast scheduled for release on…
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Lean in hospitals, business, and our world.
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