Episode #22 of “Lean Whiskey”: Catching Up with Honsha Friends Over…
Darril Wilburn, Mark Graban, and Sammy Obara
For Episode 22, Mark Graban is joined by Darril Wilburn and Sammy…
Thoughts From Lean Thinkers on Coping with the Coronavirus Crisis
Thanks to Elisabeth and the team at GoLeanSixSigma.com for inviting me to contribute some thoughts in this piece:
…
How Does a Loving & Caring Organization Get Accused of Treating People This…
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…
The CEO Leading the Culture Change at ZSFGH
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses…
What Dr. Deming Said About Hospital CEOs and Transformation
Two years ago, I wrote an article for the Deming Institute about Dr. W. Edwards Deming's notes from his 1987…
The Sushi Wasn’t as Good, but the Process Was Better
Last year, I wrote about my conveyor belt sushi misadventures in Japan:
…
My Embarrassing Sushi Mistake in Japan; Standardized Work, Leadership, and Mental…
I had a great time and learned so much as a guest of Honsha and their Executive Development Mission trip to Japan…
Lean Learning Opportunities in Texas and Japan – Toyota is the Common…
I'm excited to share two interesting opportunities to further our learning about Lean. One is a Texas-based event…
Leaders & Lean: We Need to Better Support Doctors and Other Providers
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…
Managers Must Help The People They Supervise
Last week, a nurse manager downloaded the free first chapter of my book Lean Hospitals and wrote this message in…
The question I’d ask in response to “Why are my employees not…
Over the years, many people have asked me some variation of the question:
"Why are my employees not embracing…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
The 2017 Lean Healthcare Transformation Summit (#HCSummit17) Begins
This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on…
The Good and the Bad of the United CEO’s Follow Up to Flight 3411
It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some…
Some Great #Lean Videos from the State of Washington (@ResultsWA) on Culture,…
Here are some recorded keynote talks and video presentations from the "Results Washington" annual conference, as…
Throwback Thursday: Humility is a Rare & Powerful Trait
Humility is an important part of the Lean management philosophy... it also means being willing to admit that there…
Why Would You Go Back To Japan? Haven’t You Been There, Done That?
When I got back from Japan a few weeks back, somebody at a hospital client of mine asked me:
"Why go back to…
Off to Japan for a Week…
Today, I'm off to Japan for a week, so I might be away from the blog. I do have a podcast scheduled for release on…