One exciting feature of the Amazon Kindle format is the ability for readers to see what other readers have frequently highlighted. It's also fascinating, as the author, to see this. It's a form of feedback about what seems to resonate with readers.
I'll share some of the “early returns” from the first few weeks, realizing that I only have a limited number of data points so far.
I'll share the highlighted section and some adjacent text for context. The images also have alt text associated with them.
To preface this, I'm not talking about being an introvert vs. an extrovert. It's about situations where it might be (or is) dangerous for people to speak with candor.
I shared this idea on LinkedIn the other day, and it prompted much discussion. Feel free to join in here:
My book focuses on learning and improving. When an organization is fixated on punishment, we won't be able to learn and improve.
Mistakes can be turned into something positive–if we react to them the right way (being kind) and make the right adjustments (being constructive).Graban, Mark. The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation (p. 13). Constancy, Inc.. Kindle Edition.
Chapter 1: Think Positively
In the section about “What are Mistakes?” (as I blogged about also):
Mistakes arise from decisions and actions that produce outcomes that don't match our intended results. Or we decided to maintain the status quo when we should have made a change–perhaps any change. We call this an “inaction mistake.”Graban, Mark. The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation (p. 24). Constancy, Inc.. Kindle Edition.
Making my point about reducing fear instead of lecturing people about being brave:
Chapter 3: Be Kind
Check out the episode with Donnis and Dan.
Chapter 4: Prevent Mistakes
Quoting Darril Wilburn:
I'm hoping readers will keep reading… and will keep highlighting!
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