I'm excited that Episode #18 of my new podcast “My Favorite Mistake” is now released!
You can listen to it (or watch it or read a podcast) via my MarkGraban.com website:
Episode #18: Audie Penn and His “Favorite Mistake” That Got Him Fired
My guest today is Audie Penn, an operational performance consultant at Audie Penn Consulting — meaning he's a Lean consultant (like some of my guests).
Audie shares a story, from early in his career, where he got fired for solving what had appeared to be an unsolvable on-time delivery problem — he was technically correct, but embarrassed at least one key person… who then fired Audie. It's a good cautionary tale for change agents and it's one that Audie has learned from… check it out!
I'll post a link to each episode here on my blog on Mondays and Thursdays. I hope you find it to be interesting and thought provoking!
Thanks for listening and/or watching!
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Very impressive and inspiring podcast
Mark, could you please share that video of the nurse you mentioned. Thank you
Thanks. You can find the video here:
https://www.leanblog.org/2014/12/how-engaging-everyone-in-improvement-saves-this-hospital-manager-time-lots-of-time/