The Steps You Need to Take to Get Your Business Ready to Reopen (Proactive Management Methods for Proactive Success)


Entrepreneur magazine invited me to present a webinar on Wednesday, June 3 about preparing to get back into the workplace.

Learn more here via their website.

You can view the recording through their website (it currently requires just a free registration to their site).

Here are the slides:

What did I discuss?

“As our businesses enter the new phases of a return to post-pandemic life, it will be critically important for leaders to be proactive with their employees and customers – for the sake of the health of our people and our organizations.” 

Here are the learning objectives…

By the end of this webinar, you will:

  • Recognize the difference between merely containing a COVID-19 related problems and preventing them from occurring again, especially if we see a fall resurgence.
  • Learn why it's important to see problems, solve problems, and share problems in your organization.
  • Understand how to use methods like FMEA (“Failure Mode Effects Analysis”) and root-cause problem solving to be more proactive in your management and improvement efforts post crisis.

As a reader of this blog, you might be familiar with “Failure Mode Effects Analysis.” I'm hoping to use this webinar as a way of introducing this approach to a broader audience. It's a tool and framework that many just haven't been exposed to.

We can follow guidelines and best practices, but sometimes we need to proactively think through things for ourselves…


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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