A Podcast Talking Lean Healthcare with a Swiss Professor


Normally, I like being the interviewer, but today I'd like to share a podcast where I was the one being interviewed. But, really, I think it was a nice conversation with a professor of healthcare management studies, Alfred Angerer, from just outside of Zurich, Switzerland.

I had the opportunity to spend a morning with Alfred last November, which included a chance to visit a nearby hospital he has been working with, and we also did this podcast that he released today.

You can access it a number of ways (the conversation is in English, even though the website and description are not):

Or, here is a streaming player:

I'm hoping to be able to have Alfred as a guest on my podcast soon to hear his perspectives on healthcare improvement in Switzerland.

Some of his publications include:

LHT-BOK Lean Healthcare Transformation Body of Knowledge: Edition 2018-2019 (Volume 2) (German Edition)

He has another book that I can't find online, The Better Hospital (I took a photo of it in his office):

I'm not sure the best way to list his other publications but click here for a Google search.

Here's one article of note with a free PDF available:

Still lost in transformation? : a literature review on the scientific support of lean health care transformations

Thanks again to Alfred for having me on his podcast!


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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