Monthly Archives: January 2017
2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”
Yesterday, the W. Edwards Deming Institute published the second in my series of three posts for them: "The Failure of "The Livonia Philosophy" at my GM Plant." Read more...
Lean is Not Just Process Improvement; It’s Much More Than That
In my travels, I often meet people or visit organizations that say something like: "We're doing Lean... we just call it Process Improvement." They have a "Process Improvement" (PI) department...
Contest: Win a Set of Lean & Patient Safety Books Plus Some StoreSMART Supplies
StoreSMART, a Rochester, New York-based manufacturer and retailer, has been an advertiser on this blog for over six months now. I also very much appreciate that they are trying to learn how to better serve those who are practicing Lean...
Podcast #271 – Interview with Isaac Mitchell on Lean Design in Healthcare
Joining me for Episode #271 is Isaac Mitchell (@IsaacMitchell), talking about Lean Design for healthcare, the Society for Health Systems, and more.
Isaac is a...
Marie Osmond and The Excuses for Not Getting Lean
Hear Mark read the post (subscribe to the podcast series):
I don't normally pay too much attention to TV commercials, but I was working out...
Better Metrics & “Understanding Variation” – An Important Topic for Healthcare
My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to Managing Chaos by Donald J. Wheeler, PhD. It might look like a book about statistics...
My Post for the Deming Institute Blog: Why Dr. Deming’s Work is So Important...
I'm extremely honored that The W. Edwards Deming Institute published my first blog post in a series of three that I've written for them, to be published over the next month or so.
What the World’s Best Organizations (in Business or Sports) Do…
Domonique Foxworth, who earned an MBA from Harvard Business School after his NFL playing days, says, "... there are competitive advantages to be gained in the way that organizations are run.”
Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on “Preventing Physician Burnout”
My guests for Episode #270 of the podcast are two physicians: Paul DeChant, MD and Diane Shannon, MD. They are co-authors of the recently-released book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine.
My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful Improvement
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”
Food for Thought on Mistakes and Perfection
I saw this quote the other day and tweeted it. It seemed like food for thought and something to reflect on for a new year. A Google search doesn't lead to a clear creator of this quote... it's a common thought that has been around a long time, I guess.
