Great Question from the ThedaCare Weekly Report Out – Respect
I had a chance again today to attend ThedaCare's weekly “report out,” where a few hundred people gather in an auditorium to review and celebrate their “rapid improvement events” from the past week.
I think everybody should make the trip to Appleton to attend one of these (as they are open to the public). Update: These type of report outs are no longer happening.
It's inspiring to see the reflection, the progress, the joy, and the honesty that is demonstrated in these sessions (and I've been lucky to attend six or so over the last four years).
One key question that was discussed as a reflection for each RIE team:
“How is the new process more respectful of people?”
I love that question. It's a very powerful representation of their stance that, as Toyota would say, that the measurable benefits of improvement work are NOT the only thing that matters. Each team was able to explain how the new process was more respectful – respecting people's time, talents, and abilities. It's amazing to see.Subscribe to get notified about posts via email daily or weekly.
- Jody Crane, MD: Lean in Emergency Medicine and Hospitals; 3 Big Issues Causing Tough Times in Healthcare - February 1, 2023
- Alternative History: GM Uses Lean to Remain #1 in the Auto Industry - January 31, 2023
- Fall in Love with the Problem, not the Solution: In Entrepreneurship and Continuous Improvement - January 29, 2023