Monthly Archives: July 2013
“The Executive Guide to Healthcare Kaizen” Coming Soon – Preview a PDF of Chapter...
Joe Swartz and I are building upon our well-received (and Shingo Research Award winning) book Healthcare Kaizen with a new special edition aimed at...
Kaiser Permanente CEO George Halvorson on Continuous Improvement
There's a great piece, currently available for free on the HBR website, about continuous improvement:
The Culture to Cultivate
The author, George Halvorson, is the recently...
More “Lean Office” Silliness From a Friend’s Company
An old friend of mine (whose name and company remains confidential) recently saw me reference an old blog post on Facebook. I had posted...
Podcast #179 – Judy Worth & Tom Shuker, Perfecting Patient Journeys, Lean Value Streams...
My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which...
Kaizen & Lean Healthcare Classes with TechSolve in Ohio, August 6-8
I'm happy to announce that I'm partnering with TechSolve, a non-profit organization in Ohio, to jointly deliver three day-long workshops on Kaizen and Lean...
Happy Independence Day – Life, Liberty, and the Pursuit of Kaizen
A belated Happy Canada Day to my friends up north... Thursday is Independence Day here in the United States. I really prefer calling it...
If Indian Restaurants Can Be Transparent, Why Not Hospitals?
I was happy to see that one of my local Indian restaurants not only has very good Yelp reviews... they also have a top...
Service and Quality Start with Who?
A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...
