Under Blog Break rules, I'll just post this article that I was quoted extensively in: “Author: Hospitals can use lean techniques to drive improvements instead of dysfunction,” published in MedCity News.
There is one slight error in the piece, where the writer incorrectly wrote that ThedaCare is part of the University of Michigan Health System. I had mentioned them both as two organizations that state a goal of having every employee be a problem solver every day. That error might have already been corrected by this point.
In a phone interview with Mark Graban, the chief improvement officer with KaiNexus and the author of “Lean Hospitals ‘ Improving quality, patient safety and employee engagement,” he suggests some ways hospitals are implementing cost saving measures. “The lean model is about empowering people to improve and making lots of little savings ‘ that's one of the good things that a lot of hospitals are doing.”
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