How hospitals are implementing lean healthcare practices

Under Blog Break rules, I'll just post this article that I was quoted extensively in: “Author: Hospitals can use lean techniques to drive improvements instead of dysfunction,” published in MedCity News.

There is one slight error in the piece, where the writer incorrectly wrote that ThedaCare is part of the University of Michigan Health System. I had mentioned them both as two organizations that state a goal of having every employee be a problem solver every day. That error might have already been corrected by this point.

In a phone interview with  Mark Graban, the chief improvement officer with KaiNexus  and the author of “Lean Hospitals  ‘ Improving quality, patient safety and employee engagement,” he suggests some ways hospitals are implementing cost saving measures. “The lean model is about empowering people to improve and making lots of little savings ‘ that's one of the good things that a lot of hospitals are doing.”

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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