How hospitals are implementing lean healthcare practices


Under Blog Break rules, I'll just post this article that I was quoted extensively in: “Author: Hospitals can use lean techniques to drive improvements instead of dysfunction,” published in MedCity News.

There is one slight error in the piece, where the writer incorrectly wrote that ThedaCare is part of the University of Michigan Health System. I had mentioned them both as two organizations that state a goal of having every employee be a problem solver every day. That error might have already been corrected by this point.

In a phone interview with  Mark Graban, the chief improvement officer with KaiNexus  and the author of “Lean Hospitals  ‘ Improving quality, patient safety and employee engagement,” he suggests some ways hospitals are implementing cost saving measures. “The lean model is about empowering people to improve and making lots of little savings ‘ that's one of the good things that a lot of hospitals are doing.”


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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