Monthly Archives: November 2011
Free iPhone & Android App – “Lean Daily”
This is free app that's brought to you by a coalition of lean bloggers. Learn more about it or download it directly from the iTunes...
Guest Post: Searching for Participants in PhD Lean Research
Mark's Note: I'm posting this on behalf of a fellow MIT graduate because I thought you might be interested in his research and that...
Now Shipping! “Lean Hospitals,” 2nd Revised Edition (w/ 20% Off)
It's official - the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, is now shipping from...
Kaizen for Kids
Paul Akers, the President of FastCap is a great advocate for staff-driven kaizen (or improvement) ideas in the workplace. Paul and his company bring...
Honoring Our Troops with Better Service through Lean
In honor of Veterans' Day (in the U.S.) and Remembrance Day (in Canada, where I spent most of the last two weeks, often wearing...
Proof that 100% Inspection is Knot 100% Effectiv in Book Editing and Publishing
It's sometimes said (and I believe this to be true) that "100% inspection isn't 100% effective" (it seems like Dr. W. Edwards Deming might...
Dwight’s Doomsday Defect Prevention Device on “The Office”
On last Thursday's episode of The Office, Dwight Schrute installed a software system that he called an "accountability booster," aka the "doomsday device," as...
True Story: Funny Canadian Border Agent Asks About My Books
I'm back in Ontario again this week, giving three more short workshops about Healthcare Kaizen at three different hospitals (after seven hospitals in five...
The Need for Pilots (Not the flying kind) at the TSA?
My dad was flying back from Seattle last week and he noticed this at the TSA "gemba" in the airport, as he reported in...
10 Years of Lean at Virginia Mason Medical Center; CEO Transition Coming at Denver...
Becker's Hospital Review published a piece about the first 10 years of Lean at Seattle's Virginia Mason Medical Center: 10 Years Later: Virginia Mason...
Data Without Context Isn’t Very Helpful; Don’t Overreact to Each Up & Down
Some of the best lessons I have ever learned for my career are from Donald Wheeler's brilliant book Understanding Variation: The Key to Managing...
Oregon Hospitals Using the “Transforming Care at the Bedside” Program
Here is an article from HealthLeaders Media about the Transforming Care at the Bedside program: "Rural Oregon Hospitals Implement Frontline Caregiver Program." TCAB is...
