Monthly Archives: August 2009
"Dead by Mistake" Report Hits the News
As I had alluded to the other day, there was a huge investigative piece that ran across the country Sunday in the Hearst Newspapers....
Behind the Numbers: A Startling Look at Healthcare Quality, Patient Safety, and the Urgent...
In this post, Mark compiles a range of eye-opening statistics about healthcare quality, patient safety, and medical errors. Acting as a repository of data,...
LeanBlog Podcast #71 – Patrick Anderson, Part 2
LeanBlog Podcast Episode #71 is part two of a conversation with Patrick M. Anderson, the Executive Director of Chugachmiut, the Tribal consortium created to...
BREAKING: Big Expose Coming on Medical Errors and Deaths
Hearst Press Release August 09, 2009This will be developing over the next few days. The Hearst newspaper chain has done a huge expose of...
Defining "Value" at a Jazz Club
A little weekend lightness... serious stuff to come this week...When I was in the UK last month, I was able to catch a late...
CNN Video on Lean Methods and Infection Control
Health care's infectious loss - Video - Business News
Short post for today - but an important one. Here's a great video from CNN last...
Q&A #1 – Michael Balle, "The Lean Manager"
I recently invited questions for Michael Balle, the author of the Shingo Prize winning book The Gold Mine: A Novel of Lean Turnaround. He...
Lean Does NOT Turn People into Robots
There are lots of comments online, blogs, and Twitter about people complaining that Lean at Starbucks is an attempt to turn people into robots.
Again,...
A Defense of Lean and of Lean at Starbucks
Yesterday's WSJ front page headline caught my eye, as a frequent Starbucks customer and obvious Lean zealot:
Latest Starbucks Buzzword: 'Lean' Japanese Techniques
The headline is...
Podcast Tables Turned on Mark
In my Podcasts, I normally let me guests do most of the talking. But I was invited by Joe Dager, of the Business901 Podcasts,...
University of Michigan Health System and Lean
University of Michigan looks to lean principles for system-wide improvements - MLive.comHere is some positive news coming out of my home state of Michigan......
Reflections on Reader Feedback, Part 1
Many thanks to those of you who answered my Lean Blog Reader Survey. I appreciate the comments and it was a good chance for...
