Monthly Archives: January 2009
5S for Email
We recently released Issue 14 of Lean Progress and it included a brief set of tips on how to apply 5S on email. There...
My Interview in Healthcare Construction + Operations News
Q&A Nov/Dec 2008 - Trimming the Fat
I was featured in Healthcare Construction + Operations News in a recent issue where we talked about my...
Lean MD Office on NM TV
Local doctors cut stressBelow is a video from an Albuquerque TV news station, visiting a doctor's office that was implementing Lean. I wish I...
Lean is More than a Toolkit
I had a great conversation with a fellow healthcare lean thinker the other day. She shared my book, Lean Hospitals: Improving Quality, Patient Safety,...
Posts of the Year 2008
Following the pattern of our good friend Ron Pereira at the Lean Six Sigma Academy, a number of us are going "Best of 2008"...
5S Still Gives Companies Fits
I am amazed that as long as we've talked about 5S, it still gives companies fits and trouble. Many companies start with 5S because...
Why Was Everyone So Miserable Today?
I recall reading Dr. Deming talking about how people should be able to enjoy their work. I know for certain I've heard Norman Bodek talk about it in speeches and my podcasts. Norman loves to ask why people never say "Thank God It's Monday!!!!!"
GM’s Success in Copying Toyota’s Shopfloor System?
Op-Ed Contributor - G.M.'s Secret Success - NYTimes.comI agree with the basic premise of this piece that not all is rotten in GM. For...
Interview with John Shook on A3 Problem Solving and His Book ‘Managing to Learn’
Episode #56 of the podcast is a discussion with John Shook, one of my absolute favorite people in the Lean world.
The few times I've...
Dr. Berwick and Lean in Business Week
Donald Berwick: Curing the Healthcare System - BusinessWeek
Good exposure for the applicability and use of Lean concepts in healthcare in BusinessWeek. Dr. Berwick is...
Healthcare Kaizen Events Survey, Part 3
Here is part 3 of the results from my online survey about Kaizen Events in healthcare. You can find Part 1 and Part 2...
