This is LeanBlog Podcast episode #42 with Dr.C. Martin Hinckley, of the firm Assured Quality. He is the author of the book Make No Mistake!: An Outcome-Based Approach to Mistake-Proofing, available through Productivity Press. We'll talk about his book and approaches for teaching people how to develop mistake proofing in processes.
For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.
LeanBlog Podcast #42 Key Points & Links
- Some mistake proofing examples from Dr. Hinckley's site
- Upcoming webinar on mistake proofing on May 15 (via http://www.visualworkplace.com/)
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