As I'm sort of watching the Orange Bowl (it's really just on in the background), a funny ad caught my eye. A guy comes into a [copy shop] and asks for color copies of a stack of documents. The employee points out that they are black and white documents, so shouldn't she just use that copier? No, the boss asked for color copies, the guy says. The employee says, “but they won't be color…” and the guy (now proven to be a moron) says, “But they will if they're done on the color copier.”
“OK, so I'll just make black and white copies.”
“Why, is the color copier broken?”
So it's not exactly Laurel & Hardy, but still, it gave me a new example to use… using a color copier to duplicate a black and white document could very well be an example of the “waste of overprocessing.”
Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.
Ha! I saw that same ad and was wondering about it as well, but from a different standpoint. A guy I work with is color blind, so we’ve been careful with (or outright removing) color from some presentations. Turns out limiting presentations to two colors (or black/white/grayscale) forces us to be simpler, which is a good thing.
Kevin has a good point about the perception of importance through color.
I recall a co-worker being admonished by a consultant for using color to convey meaning in a document.
Closer to home, I still perceive 80 character text data displayed in monochrome to be more ‘important’ than the 64 million color monitors we use today. Perhaps Kevin is on to something with the limitations on color.