I don't know the source on the data, but I heard a hospital President today talking about his hospital's Lean journey. He said:
“Manufacturing productivity has increased 3% every year since 1980. In health care, we have LOST 2% productivity each year.”
He spoke passionately about the need for Lean in health care, for the sake of quality, for taking care of patients, and for stemming the increases in health care costs.
As he talked about the need for more health systems to adopt lean, he concluded with:
“Our children will be paying for our wasteful methods [if Lean isn't adopted more widely.”
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.