Andrew Castle, a lean healthcare consultant in the UK, generously offered up this summary of the 4-part PBS documentary series. It's a long summary, so I'll just post the start of it here.
“Are medical errors made within the NHS? Do we have prescribing errors? Do people suffer pain unnecessarily? Are people admitted unnecessarily? Do we lack good communication across multiple providers in primary, secondary and tertiary care? Do we fail to involve patients and their families in their treatment plans?
If the answer to one or more of these questions is yes then I suggest that watching the series Remaking American Medicine is worth taking some time for.“
Andrew previously offered up a summary of “plant tours” at a Toyota forktruck facility and Northwestern Memorial Hospital, in Chicago.
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