Toyota’s Factory Medical Center


    Curious Cat Management Improvement Blog » In-house Health Clinics

    Tip of the hat to John for finding this article about companies bringing some doctor clinic functions in-house (or at least on site) as a way of reducing medical expenses.

    The article highlights Toyota's medical center at their new TMMTX plant in San Antonio:

    The biggest primary care clinic so far opened Jan. 2 in Texas, when Toyota workers and their

    families started using a $9 million, 20,000-square-foot medical center alongside a new truck assembly plant in San Antonio. Unlike most of the new medical offices — which are staffed by nurse practitioners and in some cases a part-time doctor — Toyota's San Antonio health center has two-full time doctors, a part-time physician, a blood-test lab and an X-ray center.

    I learned last year that Toyota runs a hospital in Toyota City, Japan and that they were finally just starting to apply lean principles. I wonder if this new site in San Antonio incorporates lean methods, particularly in their lab design and operations? A lot of the work I do is in apply lean methods to hospital labs. It would be interesting to see how Toyota is doing it.

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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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