Monthly Archives: December 2006

Quality of Work, Quality of Service

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I've been reading the book Managing The Professional Service Firm by David Maister, which is targeted toward the management of professional firms: consulting,...

Driven a Ford Lately? I Won’t Be

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Maybe it was karma or fate after I've been giving Ford execs a hard time, but I rented a LOUSY Ford Mustang over the...

Chris Bianco on Searching for Pizza Perfection

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Chris Bianco: 'Pizza has been good to me' | Operations | Pizza Marketplace I'm back in Phoenix for a few days, a city where I...

Smashing the Clock: Getting Rid of Time Standards

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The cover story this week in Business Week is called Smashing the Clock. It is the story of Best Buy's removal of all expectations...

“30 Rock” on Jack Welch and Six Sigma, Praise from Jack Donaghy

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We know Dilbert makes fun of Six Sigma, but the new NBC show "30 Rock" does a great job of skewering GE culture (of...

Lessons from Northwestern Football – Teamwork Over Talent and Inspirational Coaching

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Plant Engineering Plant Engineering magazine has started a blog and they might have suckered me into mentioning their blog by praising this one: The other one...

Assembly Line TV Shows?

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Hollywood Report - WSJ.com:I'm not a fan of "The O.C." but this caught my eye in the WSJ today:"What went wrong at 'The O.C.'?...

Want to be notified of Comments?

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Hi Blog readers -- an administrative topic for the blog. I had one of our blog contributors ask about being notified of comments...