Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

NFL Kaizen

0

After the Thursday night NFL game, I wrote about the poor system design and the need for process improvement with the instant replay system. How could the officials NOT be looking for the replay flag, thrown by the coach?

Well, the NFL has changed their process and has sent training instructions (and a videotape) to all officials and teams. The two Back Judges will now each watch one sideline until the snap of the next play, to make sure they don't miss a coach throwing the red flag, even at the last minute.

It's reactive, but it's process improvement at least.

Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.

Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus. His next book, to be released in 2018, is Measures of Success.

Leave A Reply

Your email address will not be published.