Does Toyota Follow Deming’s 14 Points?

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    Curious Cat Management Improvement: Deming and Toyota

    As part of my atonement for mis-stating W. Edwards Deming's views on inspection a few weeks back, I'll provide a link to a real Deming expert blog and a post discussing the idea of “Does Toyota subscribe to all of Deming's 14 Points?”

    When I worked at GM about 10 years ago, the plant had multiple posters hanging up touting the “Quality Philosophy”, which was basically Demings 14 points. Ironically enough, it was just a poster on the wall, is wasn't followed at the least. I was a weird college student, reading “Out of the Crisis” on my own basically, for fun. My dad attended a Deming 4-day seminar and always raved about him. Learning about Deming was helpful, yet it was also frustrating because even this workplace that claimed to follow Deming didn't come close to actually doing so.

    Deming's 14 Points Here

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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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