Standard Work and Kaizen and Standard Work


This is not a news article, but an expansion of a posting I sent to the NWLean message group. A poster had asked about implementing standard work and someone raised the concern (I've heard it from operators) that standard work is inflexible.

Before anyone in your organization says that standard work (always doing things “the one best way”) inhibits change and seems inflexible, point out that standard work documents are by no means permanent. Without a solid shared baseline understanding of the process, any changes are “random” rather than being controlled experiments. Any identified improvement to the process, when tested and proved to be an improvement, is shared with all workers and becomes the updated standard work.

I have a Toyota publication that puts it this way, and I love the wording they use:

  • “Standardized Work: The Basis for Kaizen
  • Kaizen: The Lifeblood of Standard Work”

You can't have true kaizen without first having standard work. Standard Work is not done just to define “today's method” (although that's often beneficial!). Rather, it is done so that you have the baseline to drive improvement. It's a never ending loop from standard work to kaizen back to standard work and back to more kaizen.

Do you have experiences with Standard Work to share? See this link  for definitions straight from Toyota Georgetown.

What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.

Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous articleUpdate on "Lean" Super Fast Pizza
Next articleSeven Deadly Sins of Quality (and Lean)
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.