Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
New DVD – “Thinking Lean at ThedaCare: Strategy Deployment”
Sorry for what might seem like a very promotional post, but I'm happy to share some details with you about a project I've been...
How “Waste” is Like Osama Bin Laden
A few days ago, as I was glued to the coverage of Osama Bin Laden's death and the implications around the world, I was...
Are We 84.7% Certain We’re in the 90th Percentile?
Of course patient satisfaction is important for hospitals to focus on. This is often a vague and uncertain thing to measure, but as Dr....
Special Discount Code for “Startup Lessons Learned” Conference
I'm happy to be able to offer a special discount code for Eric Ries' "Startup Lessons Learned" Conference.
Startup Lessons Learned 2011
Monday, May 23rd
Hotel...
Fox News Channel Understands “Lean” Better than the WSJ
On Friday, there was yet another Wall Street Journal article about Lean (fixating as they always do on the "Just In Time" component). The...
Michigan Hospitals Cut VAP Rates 70% Using Checklists
Here's a great story from my home state where I grew up, Michigan: "Hospital checklist helps pneumonia rates tumble by 70%."
From the article:
Ventilator-associated pneumonia...
Doofus and Leanie Cartoon #4 – GM vs. Toyota
It has been a while since I've collaborated with artist Ed Butler on a "Doofus and Leanie" cartoon (Ed was also the artist for...
Everybody Deserves Workplace Respect – Even the T.S.A.
As somebody who flies about 75,000 miles a year, I am far too acquainted with the Transportation Security Administration and their annoyances (to the...
Healthcare Value Leaders Network: Podcasts and More
Here's a quick update on some of our latest projects in the Healthcare Value Leaders Network.
Our 2nd annual Lean Healthcare Transformation Summit in June...
Talk Preview – “Why Your Hospital Should be Like a Factory…...
When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...
It’s Harder to Tolerate Waste “When You Know What Good Looks...
I recently "fired" my primary care physician. I'm lucky to not have to go to the doctor very often, but the last few times...
HealthLeaders Article: Systemwide Process Improvement
It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...
