Author Archive: Mark Graban
Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.
During the class, there was a case study discussion about a hospital that was trying to solve the problem of nurses not always scanning patient bar codes and medications 100% of the time.
Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats Warren Beatty Every Time.”
I’m in the Los Angeles area for some consulting work the next few days. I was happy that traffic from LAX seemed light because everybody in this area was home watching the Academy Awards on TV, it seemed.
Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
Thanks to GoLeanSixSigma.com for asking me some questions for a discussion that they've posted on their website. On the pet peeves issue, I tried to address, in particular, some of the "Lean Sigma" stuff that I have blogged about here on this site...
This post looks back at a podcast that I did a few years ago with Joe Swartz, talking about how he helped introduce Kaizen at Franciscan St. Francis Health and how they’ve built that culture.
In this post, I describe an idea (or a suggestion?) that led to a Kaizen improvement through Catalysis (formerly known as the ThedaCare Center for Healthcare Value).
Art Byrne's latest book, The Lean Turnaround Action Guide, has a lot of great tips that he's trying to share, CEO to CEO. How many CEOs are reading this book and heeding his advice, in manufacturing or in healthcare?
This post will point you to a few things you might be interested in: a free webinar this Thursday, some thoughts on Kaizen and "low-hanging fruit," and a summary of the book Practicing Lean.
Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff. You can follow me @MarkGraban...
Why did "The Rock" and his movie make me think about Lean? Are many individuals (or organization's) willing to put time into continuous improvement every day for 20 years? If so, the results and "after" picture seem astonishing, right?
Mischelle McMillin, from Franciscan St. Francis Health, shares “dos and don’ts” for leaders going out to the “gemba” (the workplace). What is “the riddler” and why should you avoid being one in your efforts to create a culture of continuous improvement?
Are "visuals" and "visual management" the same thing? Are "visuals" always Lean, necessarily? In this post, I talk about the differences using an example from a hospital and my car's dashboard.
Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in Indianapolis to see what a “culture of continuous improvement” is like in a way that will help you in creating the same for your organization.
Dr. Greg Jacobson and I have been co-hosting a live video broadcast called “Ask Us Anything” for a while. We take questions that have been submitted by our KaiNexus community and spend about 30 minutes answering them and discussing.
I continue sharing documents from the Don Ephlin library archive. What did Ford and the UAW learn when they visited Japan in 1981? Many of the things that made Japanese industry successful are the same things that make organizations successful with Lean today, including in healthcare.
Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff. You can follow me @MarkGraban and join the fun and the conversation, but you don’t need a Twitter account to view any of this. See the previous installments of Key Tweets.