Author Archive: Mark Graban

Mark Graban founded LeanBlog.org in January 2005. He is the primary blogger and managing editor of the site.

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Key Tweets from @MarkGraban – Week of July 27, 2015

Key Tweets from @MarkGraban – Week of July 27, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

A Lean Guy Listens to NPR: NICU Waste, Growing a Rural Hospital, Value in Cancer Drugs, and More

A Lean Guy Listens to NPR: NICU Waste, Growing a Rural Hospital, Value in Cancer Drugs, and More

I did a similar post in 2012, but here’s a post where I share some recent NPR stories that I’ve heard recently (through the NPR One app, which I absolutely love). This is similar to my “A Lean Guy Reads…” series, my “Cleaning Out the Backlog” series, and the “Stuff I’m Reading” posts. Not All […]

Key Points About Kaizen from Japanese Hospitals, Going Back in September

Key Points About Kaizen from Japanese Hospitals, Going Back in September

I’ve gone to Japan twice now with Kaizen Institute to study Lean with healthcare professionals from around the world. I first went in 2012, as a paid attendee, and I went back in 2014 as a partner and co-facilitator to teach and lead discussions during the trip. Both trips were fantastic experiences, and I’ve not only seen Japan […]

Podcast #226 – Steve Hoeft and Dr. Bob Pryor, “The Power of Ideas to Transform Healthcare”

Podcast #226 – Steve Hoeft and Dr. Bob Pryor, “The Power of Ideas to Transform Healthcare”

My guests for episode #226 are Steve Hoeft and Dr. Robert (Bob) Pryor from Baylor Scott & White Health in Texas. Bob serves as President, Chief Operating Officer and Chief Medical Officer for the system and was formerly CEO of Scott & White Health before their merger with Baylor Health Care System. Steve is the Chief of Operations […]

LinkedIn: How These Credit Card Websites Illustrate Lean Mistake Proofing

LinkedIn: How These Credit Card Websites Illustrate Lean Mistake Proofing

Here is my latest article for the LinkedIn “Influencers” series, written for a general audience that might not be as familiar with Lean: How These Credit Card Websites Illustrate Lean Mistake Proofing I hope you enjoy the article, even as a Lean thinker. Please feel free to comment there or below here on the blog. […]

Model Lines and Model Cells to Start a Lean Transformation Strategy

Model Lines and Model Cells to Start a Lean Transformation Strategy

Learn more about the upcoming study trip that I’m facilitating in partnership with Kaizen Institute, September 13 to 19. Registration is open now! Now, onto today’s post… there are any number of strategies or tactics that hospitals or health systems use when getting started with Lean. These approaches and decisions include one or more of the […]

Parody Video: Keith Olber-Lean and the “Worst Persons in the Lean World.”

Parody Video: Keith Olber-Lean and the “Worst Persons in the Lean World.”

In this post, I’ll be presenting a parody video of Keith Olbermann‘s “worst persons in the sports world” videos. I don’t know how much overlap there is in people who read my blog and people who are fans of Olbermann. I’ve always been a big fan of Olbermann the sports guy… Olbermann the political commentator […]

Key Tweets from @MarkGraban – Week of July 20, 2015

Key Tweets from @MarkGraban – Week of July 20, 2015

Back from vacation and tweeting again… here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

Flashback Friday: Lean Won’t Work Here, We’re Different

Flashback Friday: Lean Won’t Work Here, We’re Different

Call it summer laziness, but I’m going to follow up my Throwback Thursday feature with a what I’ll call a “Flashback Friday” along with what’s a more embarrassing picture of myself from my awkward early years (I’m now in awkward middle age). The picture below… I call this my “Ron Burgundy phase.” Thank you, braces. […]

Throwback Thursday: “This American Life” on NUMMI Lessons, “Labor Notes” Still Hates Lean

Throwback Thursday: “This American Life” on NUMMI Lessons, “Labor Notes” Still Hates Lean

Episode #403 of the public radio program “This American Life” originally aired in 2010, telling the story of the NUMMI plant that was a joint venture between GM and Toyota (it’s now where they build Teslas). As a joint venture, that meant the closed-down GM Fremont plant was re-opened to be managed under the Toyota Production System. […]

Podcast #225 – John Toussaint, MD, “Management on the Mend”

Podcast #225 – John Toussaint, MD, “Management on the Mend”

Joining me once again on the podcast today is John Toussaint, MD, the founder and CEO of the ThedaCare Center for Healthcare Value. We’re talking about his latest book, Management on the Mend (read my blog post about my first thoughts about the book). John wrote this new book to document “core elements of successful […]

See How a British Psychiatrist is Using LEGO Videos to Explain Lean Healthcare

See How a British Psychiatrist is Using LEGO Videos to Explain Lean Healthcare

A collection of creative videos was recently brought to my attention and I’d like to share them here. They are created by Dr. Mark Harrison (@leanpsychiatry), a psychiatrist for an NHS Trust. He created the videos by taking photos of LEGO creations and adding voiceover. It’s amazing that we all have the technology required to […]

Fear, Lies, Failure, and Success (and Laughs) on the Show “Silicon Valley”

Fear, Lies, Failure, and Success (and Laughs) on the Show “Silicon Valley”

I love the show “Silicon Valley” and I just “binge watched” all ten episodes of Season 2 while traveling home from vacation. A few scenes from two episodes made me think about continuous improvement (yeah, even while on vacation). When talking about Lean or Kaizen (continuous improvement), people often say things like “failure is a […]

How Has Dr. Jack Billi Achieved 100% Hand Hygiene Compliance Since 2008?

How Has Dr. Jack Billi Achieved 100% Hand Hygiene Compliance Since 2008?

Thanks to my friends in the Michigan Quality System group, the internal Lean group at the University of Michigan Health System. They shared a video that was put together by Dr. Jack Billi, a long-time student of Lean and advocate for Lean healthcare.  You can listen to my podcast with him from 2011. My contact in […]

Healthcare Headlines in the UK are Mostly Similar to the US

Healthcare Headlines in the UK are Mostly Similar to the US

As I wrote about last month, I love newspapers, so I felt like I fit into the culture last week when I spent five days of my vacation in London, a city I really love. People in England seem to be avid readers, based on the number of newspapers on sale and the number of […]

Back from Vacation – Digital Detox Tips & Webinar Tomorrow on “Kaizen Coaching”

Back from Vacation – Digital Detox Tips & Webinar Tomorrow on “Kaizen Coaching”

I’m back from two weeks of vacation and I’m going to ease back into social media and the blog, which includes a free webinar tomorrow (see below). I hope you had a great two weeks. During my vacation, I had a pretty effective “digital detox” where I stayed off of social media and didn’t even […]

On Vacation Through July 15 – Here’s Some Recommended Reading & Listening

On Vacation Through July 15 – Here’s Some Recommended Reading & Listening

It’s time for vacation, which means two weeks away from the blog. There is a physical vacation taking place, to parts unknown (or undisclosed), which means a virtual vacation too. I probably won’t be on Twitter much either (if I am, please scold me). It’s hard to turn off one’s Lean-thinking mind… so you can […]

Reader Question from an MD: One Shot to Talk to the Hospital CEO About #Lean

Reader Question from an MD: One Shot to Talk to the Hospital CEO About #Lean

Before I head out on vacation, here is a reader question that I am sharing for your input.I’m sharing this with permission and I’m obscuring a few details at their request. Please read and leave a comment below the post. My approval of comments might be a bit slow after Tuesday evening as I start […]