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Author Archive: Mark Graban

Mark Graban founded LeanBlog.org in January 2005. He is the primary blogger and managing editor of the site.

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Audio Parody – “Lean Serial”

Audio Parody – “Lean Serial”

My wife and I were late to the wildly popular podcast “Serial,” but we listened to the first six episodes while traveling over the holidays. I ran hot and cold on the serialized non-fiction story about a murder… it was somewhat interesting, but a bit drawn out. The show requires a lot of patience (and […]

By January 30, 2015 0 Comments Read More →
#Throwback Thursday – “Lean Sigma” is Still Pretty Often Wrong on Lean

#Throwback Thursday – “Lean Sigma” is Still Pretty Often Wrong on Lean

Last weekend, at a patient safety conference, I heard a physician from the Joint Commission talk about “robust process improvement” and this, thankfully, included an endorsement of Lean methods. That’s the good news. The bad news was that the physician who was presenting trotted out a tired and incorrect framing of Lean and Six Sigma, […]

By January 29, 2015 2 Comments Read More →
Mark Graban Interviewed by Dr. Bob Wachter on Lean & Patient Safety

Mark Graban Interviewed by Dr. Bob Wachter on Lean & Patient Safety

I’m honored to have been interviewed by Dr. Robert Wachter for his “Web M&M” interview series on the AHRQ website. In Conversation with…Mark Graban, MS, MBA Dr. Wachter is a leader in the patient safety movement who I’ve respected and admired for quite a while. You can read his “Wachter’s World” blog and his book Understanding […]

By January 28, 2015 0 Comments Read More →
Looking back at the Toyota Tsutsumi plant tour, part 2

Looking back at the Toyota Tsutsumi plant tour, part 2

Last week, I wrote a post (part 1) looking back  at our visit to the Toyota Tsutsumi factory that was part of our Japan tour that took place two months ago now. See previous posts in this series. I’m going to try to do one post a week on this topic. If you’re in San Francisco, I’m giving […]

By January 27, 2015 0 Comments Read More →
Webinar Previews: Lean is All About People? Leadership Behaviors for Kaizen

Webinar Previews: Lean is All About People? Leadership Behaviors for Kaizen

Tomorrow afternoon, I’m doing two different webinars that I hope you’ll want to sign up for. Even if you can’t attend live, I’d encourage you to register in advance so you can get links sent to you automatically to view these on demand. Both webinars will be recorded and links will be sent out to those who registered. […]

By January 26, 2015 1 Comments Read More →
Tweets & Notes from a Patient Safety Conference

Tweets & Notes from a Patient Safety Conference

Today and tomorrow, I’m attending the “Patient Safety, Science & Technology Summit” in Irvine, California, as part of my role as a board member for the Louise H. Batz Patient Safety Foundation. I’m taking notes via Twitter and I will post some below. The conference hashtag is #PSSTS. I’ll  update this post occasionally over the next few days. […]

By January 23, 2015 0 Comments Read More →
#Throwback Thursday: Punishing and Jailing People for Patient Harm

#Throwback Thursday: Punishing and Jailing People for Patient Harm

Today is another “Throwback Thursday” post where I revisit posts from the past. Friday and Saturday, I’m going to be attending the “Patient Safety, Science & Technology Summit” in Irvine, California. I won’t be speaking, but I’ll be participating and networking in my role as a board member for the Louise H. Batz Patient Safety Foundation, […]

By January 21, 2015 0 Comments Read More →
Looking back at the Toyota Tsutsumi plant tour, part 1

Looking back at the Toyota Tsutsumi plant tour, part 1

I’ve been overdue in writing more posts about our Japan tour that took place two months ago now. See previous posts in this series. I’m going to try to do one post a week on this topic. It’s always fascinating to visit a Toyota plant and it’s even more so to visit with healthcare professionals. […]

By January 20, 2015 2 Comments Read More →
Putting Up Signs and Shooting Down Ideas

Putting Up Signs and Shooting Down Ideas

A friend sent me a link to this article, “7 cultural concepts we don’t have in the U.S.,” and he told me to check out item #5 in the list – Kaizen in Japan. By the way, if you ever see articles that you think I might want to read or blog about, contact me […]

By January 20, 2015 11 Comments Read More →
Parallels Between Personal Training and Lean Coaching

Parallels Between Personal Training and Lean Coaching

First, here’s a look back at my post from 2012 commemorating the memory of Dr. Martin Luther King, Jr. Let’s all be respectful, fair, and just in the work that we do. And see this image and quote from 2013. And my friend Jon Miller has a better collection of MLK quotes here. Today’s post is […]

By January 18, 2015 0 Comments Read More →
Key Tweets from @MarkGraban – Week of January 12, 2015

Key Tweets from @MarkGraban – Week of January 12, 2015

Here’s a new batch, a third installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban. See the first installments here. If you’re reading this via email or RSS, you might get a better experience by clicking through to the website because it will display article link […]

By January 17, 2015 0 Comments Read More →
Podcast #213: My New “Lean Blog Audio” Podcast Series

Podcast #213: My New “Lean Blog Audio” Podcast Series

MP3 File (run time 11.24) Today’s podcast is different than my usual interview format. I still plan on continuing the podcast format and series, but I also wanted to try something new. I’m starting a “Lean Blog Audio” podcast, which is basically an “audio book” type reading of blog posts. I won’t do it for all […]

By January 16, 2015 0 Comments Read More →
Throwback Thursday: GM Got Gamed & The Original Intent of Their Standup Meeting

Throwback Thursday: GM Got Gamed & The Original Intent of Their Standup Meeting

Continuing the “Throwback Thursday” theme for the 10th anniversary of my blog, today’s post looks back at and builds upon one of my favorites from 2007. The post is a “GM War Story” from 1995 when I was just starting my career: “GM Got Gamed (Or, How to Fudge Your Production Numbers)” There was a […]

By January 15, 2015 0 Comments Read More →
Strategy Deployment as a Series of Hypotheses or Predictions (Part 1)

Strategy Deployment as a Series of Hypotheses or Predictions (Part 1)

Note: I’m actually doing TWO free webinars on January 27. One is for Becker’s Hospital Review, sponsored by Kronos on the topic of “Lean: Transforming Healthcare Delivery by Uncovering Opportunities Within Your Workforce.”  (Learn about the other here). I hope you can join me. Even with 20 years of experience in studying, applying, and teaching Lean […]

By January 14, 2015 4 Comments Read More →
Fear of speaking up is a broader problem, not just in military medicine

Fear of speaking up is a broader problem, not just in military medicine

Announcement: Dr. Greg Jacobson and I are doing a new webinar for KaiNexus on “More Leadership Behaviors That Create a Culture of Continuous Improvement‘” on January 27. It’s free… learn more and register here. * * * * * * * * * Here’s a troubling article from the New York Times: “Military Hospital Care […]

By January 13, 2015 2 Comments Read More →
Lessons from the  Football Coaching and Leadership Styles of the Oregon Ducks and Ohio State Buckeyes

Lessons from the Football Coaching and Leadership Styles of the Oregon Ducks and Ohio State Buckeyes

Note: Today is the fifth anniversary of the Haiti earthquake. Russell Maroni’s journal from his volunteer work there, including some Lean concepts he employed, is still available. You can download a free PDF and I hope you’ll consider making a charitable contribution. Now on to today’s somewhat trivial, by comparison, topic. Tonight is the inaugural […]

By January 12, 2015 1 Comments Read More →
Key Tweets from @MarkGraban – Week of January 5, 2015

Key Tweets from @MarkGraban – Week of January 5, 2015

Here’s a smaller batch, a week instead of a month, for the second installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban. See the first installment here. If you’re reading this via email or RSS, you might get a better experience by clicking through […]

By January 10, 2015 0 Comments Read More →
Cartoon: There’s A Time & A Place to Fight Fires

Cartoon: There’s A Time & A Place to Fight Fires

Here’s my latest cartoon collaboration with a skilled artist (and medical assistant), Carrie Howarth. You can see the whole series via this link. In the Lean world, we talk a lot about how “firefighting” is bad in an organization. What do we mean by that? We mean people are putting out proverbial fires all day, reacting […]

By January 9, 2015 3 Comments Read More →