Monthly Archives: October 2016

Practicing What We Preach at KaiNexus, Learning & Sharing

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This week is our 2nd annual KaiNexus User Conference, in Austin... with customers and those who are about to become customers joining us for...

Emmitt Smith, An Inadvertent #Lean Coach at #AMEDallas?

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Were there Lean ideas to be found in a tour of AT&T Stadium and an AME Conference speech by NFL great Emmitt Smith?

Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

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I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event...

Repeating the Same #Lean Mistakes Over and Over? Why?

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Recently, when I posted a bit from the old 1984 NUMMI Team Member Handbook (more still to come on that), it allowed me to connect...

Podcast #266 – Karyn Ross on Lean for Service Excellence

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My guest for Episode #266 of the podcast is Karyn Ross (@KRCLean4Service on Twitter), co-author of the new book (with Jeff Liker): The Toyota Way to Service Excellence: Lean Transformation in Service Organizations.

This Coffee Maker Wasn’t Error Proofed, So I Got a Lousy Cup of Coffee

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When I was on vacation, my wife and I rented an apartment in Beaune, France instead of getting a hotel room. At left is...

Toronto Cyclist Error Proofs With a “Pool Noodle” to Improve His Safety

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This article from the Toronto Star caught my eye the other day: Cyclist says his pool noodle makes Toronto streets safer for him There was a...

Patriots’ Coach Bill Belichick : Surface Tablets :: Some Doctors : EMR Systems

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I saw this article the other day on Deadspin, one of my favorite non-Lean blogs/sites. Bill Belichick, head coach of the New England Patriots, got...

ThedaCare CEO Dean Gruner to Retire; What’s Next for ThedaCare?

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A few weeks ago, I saw this announcement about Dean Gruner, MD, the second CEO to lead ThedaCare during their Lean journey: Dr. Dean Gruner,...

Coming Soon: A Fresh Look at Some Old GM & NUMMI Documents About Lean,...

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When I was a graduate student at the MIT Leaders for Global Operations program, one of our visiting professors was Don Ephlin, a former...

Real Productivity Improvement vs. Pressuring Workers; Easier vs. Suboptimizing

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When I was in England on vacation recently, I saw this column in the Financial Times: Listen to your employees and so increase their productivity And...

“Jiro Dreams of Sushi” & the Kaizen Mindset

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I watched the movie "Jiro Dreams of Sushi" for a second time. The film focuses mainly on Jiro Ono, a now 90-year old sushi chef in Tokyo who has received the rare and coveted Michelin 3-star rating for his restaurant. The film reminds me of Lean thinking, especially the drive for Kaizen, or continuous improvement.