Podcast #171 – Chad Walters (@LeanBlitz), Lean in Sports

MP3 File (run time 33:12)

cw bw borderMy guest for episode #171 is Chad Walters (@leanblitz), a friend and a  Lean consultant. He is owner of Lean Blitz Consulting in Augusta, Georgia, a firm focused on continuous improvement for small businesses and sports organizations. I’m a big fan (and frequent commenter) on Chad’s blog  and he’s contributed guest posts here on my blog. He has been cited and mentioned on ESPN.com and CNBC.com.

Today, we talk about how Lean principles can apply to sports operations, including the stadiums and events you attend. We’ll talk about concepts of value and waste from the sports fan perspective, specific challenges in the sports and entertainment fields and some examples related to baseball (play ball!, the season just started) and The Masters, which starts Thursday.

For a link to this episode, refer people to www.leanblog.org/171.

More about Chad Walters:

He has run projects for the Atlanta Braves, the Salvation Army, Automatic Data Processing (ADP), Eaton Corporation, The Dannon Company, and the South Bend Silver Hawks among other companies. He has been practicing Lean and continuous improvement for over eight years, is a Six Sigma Black Belt certified by the American Society for Quality, and received his MBA from Indiana University’s Kelley School of Business, where he was a member of the Kelley MBA Sports & Entertainment Academy.

Posts of his we talk about:

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For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

You can use the player (use the VCR-type controls) at the top of the post to listen to a streaming version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.

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If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.


  1. Mark Welch says

    This was very enjoyable because I often share your perspectives when attending sporting events – especially at the concession stands.

    Just one thing about the tractor mowers at Augusta… Yes, the tennis ball method is good for when leaks occur, but just wondering, Chad, do they have a preventive maintenance schedule, and if so is it in need of revision?

    Very unique and interesting podcast.

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