This story isn’t important enough to be a main blog post for the morning, but I’ll slip it in here. A reporter did a very nice job about learning about Lean to write this article about my book and the Shingo Prize.
The first story, as printed in my local paper in suburban Dallas, is embarrassingly about me, although it mentions some great work done by the team at Children’s Medical Center in Dallas.
The reporter wrote a longer version of the article which is more about lean healthcare, in general. She’s hoping to get it published in a larger venue. Unlike some reporters who get the facts wrong on lean, Sarah really spent a lot of time with me to understand the issues and the promise of lean. She even went to a “gemba” at a local hospital to see things first hand, which I appreciate.
So anyway, I thought I’d share the piece with my friends here on the blog.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.