Holiday Blog Break

I’ll be mostly away from the blog through January 2nd. Happy Holidays to all of you… here’s a little photo treat from one of my hospital colleagues. All the Type A’s were hung by the patient with care? :-)

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

2 Comments

  1. Mark Graban says

    Here is a google translation from French to English:

    LINK

    Part of the translation:

    “The nurse has admitted to mistakenly given the child an infusion of magnesium chloride instead of glucose intended to rehydrate. This misunderstanding might have caused a cardiac arrest of the child who had been hospitalized for angina.

    The nurse, aged 35, was under investigation Friday for “involuntary homicide” and placed under judicial control. It was referred to in the afternoon at the public health division of the Paris court where the judge Marie-Odile Bertella-Geffroy has held against him “a simple negligence, recklessness or carelessness.” “

    As I’ve written about before, I’m not a big fan of filing criminal charges against an individual for what’s most likely a process problem. What responsibility did hospital management and leadership have to make sure processes were error proofed so the wrong med can’t be given to the wrong patient?

    We need to focus on prevention and learning, not punishment.

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