I’ll be mostly away from the blog through January 2nd. Happy Holidays to all of you… here’s a little photo treat from one of my hospital colleagues. All the Type A’s were hung by the patient with care? :-)
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.