LeanBlog Podcast #49 – Gwendolyn Galsworth

gwenEpisode #49 is another conversation with Dr. Gwendolyn Galsworth, who you might remember from Episode #26 last year and Episode #45, which was the first part of this conversation. In this episode, we talk about “Visual Displays,” a topic from her Shingo Award-winning book Visual Workplace, Visual Thinking: Creating Enterprise Excellence Through the Technologies of the Visual Workplace. Gwendolyn established Quality Methods International (QMI) in 1991 as a consulting, training and research firm, specializing in the Visual Workplace.

Click to play:

MP3 File

 

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

Episode #49 Key Words and Links:

  • “Leaders of improvement” – a phrase Gwen learned in Japan
  • Managers of improvement — not “supervisor”
  • Manege — french word, to handle, to control, to clean house, to train horses
  • www.visualworkplace.com

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

You might also like More from author

Leave A Reply

Your email address will not be published.