Very exciting day, I have my first copies of my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, in hand!!!
In other book news, my good friend Kevin at the Evolving Excellence blog has hosted a Q&A session with me about the book and Lean healthcare, in general. Here is the link.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.