I am appearing again on Ken Rayment’s “Better Process” Podcast, the link is above.
In the podcast, Dwight Bowen (of the Lean Thinking Network) and I both discuss Lean and employee morale. Dwight also has a lean podcast, his most recent episode features Pascal Dennis, author of Getting The Right Things Done.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.