Getting the Right Things Done


IndustryWeek : How To Practice Hoshin Kanri

Here is a summary of a book published recently by the LEI. I recorded a podcast interview with Norman Bodek last weekend (look for it soon at and Norman mentioned this book, said he tore right through it. He also joked, something to the effect of, “I think the book might be even better than my books.”

It's in my stack of books to read. Too much book WIP. Has anyone else read it and care to comment?

IndustryWeek also has a webcast with the author, Pascal Dennis, scheduled for March 28.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Joe says

    Mark, I have read the book. It is excellent.

    Great discussion and explanation of A3s. This is the type of book to read and reread and learn.

    I will be using it extensively, in a learning mode, with two lean engineers who will start working with me in 2 weeks.

    Well worth the price…easy to read.

  2. Katherine Radeka says

    I’m very tired of Lean books that try to be novels. It’s hard enough to write a good business book that is clear, concise and actionable – or to write a novel with good plot and character development.

    The book makes some good points but it could have made them a lot faster if it had stuck to the ideas rather than trying to dramatize them.

  3. Osvaldo Spadano says

    It is a very good book. Executives should read it!

    It describes very clearly why it is so important to have a framework enabling an effective execution of a strategy. Planning a strategy is really not a big deal and a waste of time if companies execute it poorly.

    I like the idea of using a novel, because executing a strategy can be better described through the dynamics and relationships of the people involved. That viral relationship also helps creating the right mental model within the organisation.

    However I think I need a second read through it to fully undestand some of the concepts and how they are interlinked with the story.


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