LEAN Affiliates Library – The Gemba Walk

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Not much “lean stuff” in the news today, so I’ll point out another source of good lean articles, including this Norman Bodek piece on walking the “gemba”. Do your managers (and not just the first level managers) get out of their offices and meetings to see what’s really going on? Do they really listen to their employees, especially the production operators?

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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