Many leaders in healthcare (including John Toussaint, Paul Levy, and others) are working to eliminate the “name, blame, and shame” culture that often exists in hospitals. This push (in my mind) started with W. Edwards Deming, who taught that 94%…
Following up on my notes from Day 1, here are some notes and key points from Day 2 of the Lean Healthcare Transformation Summit. It was great to meet and get reacquainted with so many blog and book readers. It’s…
Listen Episode #147 is a part two of a conversation with Scott Patten and Peter Armstrong from LeanPub.com (listen to part one in episode #140). They want to be THE website for publishing “in-progress books”. In this episode, we are talking…
A few years back, I coined a really bad acronym: L.A.M.E. One of the things it can mean is “Lean As Mistakenly Explained.” It’s inevitable to see articles about the Lean Startup methodology that fit into this category (or maybe…
Today, I’d like to share a podcast where the ScrumCast hosts, Derek Neighbors and Clayton Lengel-Zigich, interviewed me about Lean in healthcare. Their audience is primarily IT and software people working with Lean-related methodologies called agile, scrum, “Lean Startups,” etc.…
Last week, an article in the Wall Street Journal caught my eye: “The Robots Are Coming to Hospitals: A New Breed of Blue-Collar Robots is Handling the Dirty Work, Transporting Linens and Laundry.” My immediate short response was to tweet…
My co-author, Joe Swartz, and I did a soft launch a few weeks back, but we’re happy to announce that the full website for our upcoming book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Improvements is live at www.HCkaizen.com. Details…
Here is a transcript of last week’s podcast with Eric Ries talking about the impact that Toyota legend Taiichi Ohno had on his work and the Lean Startup movement. This discussion took place just after the 100th anniversary of Mr.…
KaiNexus has an initial v 1.0 iPhone app that’s about ready to be submitted to Apple! It’s been an exciting past few months at KaiNexus, the software startup where I am the Chief Improvement Officer, as we are adding more…
If you’re watching college football bowls or the NFL playoffs, it’s hard not to see this commercial from DirecTV. It’s not exactly the reverse of the “5 Whys” (as popularized in Lean and the Lean Startup methods), but it made…
Over the holidays, as I’m experimenting with an eBook of 2011 Lean Blog posts (on sale now), I’ve been giving a lot of feedback to Peter and Scott from LeanPub, the site I’m using to compile and publish the eBook.…
Regular readers know that I have been working for a software startup, KaiNexus, as we announced in June, in addition to my writing, consulting and speaking work. It’s been a busy and exciting year! Our co-founder and CEO, Greg Jacobson…
