Tag: Leadership

Beware the Wrong Gemba Walk: Avoiding Top-Down Mistakes in Lean Leadership

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This is always a tongue-in-cheek warning, but there are times when I warn hospital leaders that they have to be careful when going to...

Dr. Mrinalini Gadkari on the Ohio State Healthcare MBOE Program –...

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Listen: Today's episode is a discussion with Mrinalini Gadkari, a Senior Lecturer at the Fisher College of Business. Today, we're talking about the new  Master...

A Thoughtful Commencement Message from Stephen Colbert

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I'm a proud graduate of Northwestern University, industrial engineering class of 1995. Our '95 commencement speaker was the newly installed president of the university......

Beware Your Leadership Shadow

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Last week, at the 2nd annual Lean Healthcare Transformation Summit, I moderated the CEO Panel discussion that featured four excellent Lean leaders: Jim FitzPatrick...

“Like Lean” – NY Jets Coach Rex Ryan

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I heard a story on NPR last week profiling New York Jets head coach Rex Ryan, "In Football And Life, Ryan Plays Like He...

Free White Paper on Strategy Deployment in Healthcare

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In conjunction with our newly released DVD on strategy deployment in healthcare, the ThedaCare Center for Healthcare Value has released a new white paper...

Everybody Deserves Workplace Respect – Even the T.S.A.

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As somebody who flies about 75,000 miles a year, I am far too acquainted with the Transportation Security Administration and their annoyances (to the...

Talk Preview – “Why Your Hospital Should be Like a Factory…...

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When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...

HealthLeaders Article: Systemwide Process Improvement

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It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...

Guest Post: “Soft Skills”: From Spongy to Solid

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Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...

Management Journal Article about Children’s Medical Center Dallas

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I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...

Author Interview with UCLA Professor Samuel A. Culbert, “Get Rid of...

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Episode #117 is a conversation with Prof. Samuel A. Culbert of the UCLA Anderson School of Management. Along with Daniel Pink, he is a...
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