Tag: Healthcare

“Lean ROI” Interview with Virginia Mason CEO, Gary Kaplan, M.D.

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Those who follow Lean healthcare know that Virginia Mason Medical Center, in Seattle, is one of the world's leaders in improving care through Lean...

Is Medical Education a Systemic Root Cause of Poor Quality?

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I will try to be careful with this topic, since I'm obviously not a doctor. Criticism of doctors gets thrown around pretty easily around...

Teachable Moments from PRHI

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Hat tip to my friend Jack for pointing out these short videos from the Pittsburgh Regional Health Initiative (PRHI) that they call "Teachable Moments." The...

A Week of Lean and Patient Involvement at BIDMC

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I had the opportunity to finally meet "e-Patient Dave" at the HIMSS conference about 10 days ago, where he spoke on the topic of...

My Lean Healthcare Talk at MIT, 2009

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Last July, I was fortunate to be invited to give a guest lecture at the MIT EdNet / Lean Advancement  Initiative's  Lean Healthcare Academy. Here...

A Pharmacist’s Jail Cell Interview – What Good Does Blame Do?

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Here's one to ponder and comment on - does putting a pharmacist in jail for six months and ruining his career and life do...

Another CEO Talk: “Can I Say That?”

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The final keynote talk at the recent Society for Health Systems / ASQ Healthcare conference was given by Dr. Barry Silbaugh, a former hospital...

VIBCO Helping Spread the Word About Lean in Healthcare

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After two visits and gemba walks, I've become a big fan of the Lean work that's taking place at VIBCO, a manufacturer in Rhode...

A Lean Guy Goes to #HIMSS10 Part 1

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I'm about conferenced out! First was the excellent SHS/ASQ conference on healthcare operations improvement (read my posts), then the HIMSS conference focused on heathcare...

An Industrial Engineer as Hospital CEO

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Last Friday at SHS/ASQ, I heard a talk by Michael Riordan, the CEO of the Greenville Hospital System in South Carolina. He is one of...

How “Training With Industry” Helped in This Hospital Laboratory

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On Friday, I co-presented at the Society for Health Systems / ASQ Healthcare Division conference in Atlanta. It was the first time this was...

Productivity Targets Getting in the Way of Productivity Improvement

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Earlier this morning, I attended a presentation at SHS/ASQ about Lean implementation in multiple emergency rooms in a large health system. There were a...
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