Mark’s note: I’m happy to have a new guest blogger, Dr. Wiljeana Glover, from MIT, and a fellow member of the Society for Health Systems. The plan is that Wiljeana will be a regular guest blogger here. Greetings to the…
Eric Ries, author of The Lean Startup, joins me to talk about how Lean principles shaped his approach to entrepreneurship, what continuous innovation actually looks like in practice, and why these ideas apply just as much inside large companies as…
A few weeks back, I attended the Society for Health Systems (SHS) Conference in Orlando, where I chaired the Patient Flow track. There were a lot of great speakers and I have a lot of notes and ideas to share.…
So Monday’s blog post was about preventable medical errors – namely errors involving pharmacies giving the wrong meds or wrong doses to patients. That’s not rocket science – it’s a clearly preventable error. But it’s also something to not blame…
Episode #113 is a discussion with Aubrey Daniels, PhD, the founder and chairman of his firm Aubrey Daniels International. Today, we are talking about his most recent book titled Safe By Accident?, a book I really enjoyed. So I was…
Captain Sully and patient safety come together in this conversation with Naida Grunden, author of The Pittsburgh Way to Efficient Healthcare, who was corresponding with Chesley Sullenberger about aviation and healthcare safety in the months before he landed US Airways…
It’s Super Bowl week in the U.S., which is probably even obvious to many readers from outside of North America. As we watch the game, most fans will be focused mainly on the team outcome, as opposed to focusing on…
Listen: Episode #110 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School. Here, we talk about their lean work and how Dr. Billi works with physicians to engage them in lean, tying…
It’s such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that “our people are resistant to change.” It’s such a simple statement – and one that doesn’t get challenged…
Episode #109 is a discussion with Jim Morgan, Director, Global Body Exterior and Stamping Business Unit Engineering, Ford Motor Company. We will be talking about Lean product development methods in this show. James will be a plenary speaker at the…
Just before the new year, the St. Louis Post-Dispatch featured the Lean efforts at Barnes-Jewish Hospital (“St. Louis hospital among handful using efficiency to aid patients“). I think it’s more than a “handful” of hospitals around the world using Lean…
There was a really good discussion and story on the ESPN program “Sunday NFL Countdown” today about individual player incentive payments — why are they necessary to motivate players and how do they distort the game in the last week…
