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In the Relentless Pursuit of the Perfect Pint of Guinness

Mark Graban - November 13, 2019 3

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Third Time’s the Charm for the Iced Tea — On Errors,...

Mark Graban - August 27, 2019 2

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Highlights of “Boss Level Podcast” – Gen. Stan McChrystal and the...

Mark Graban - August 17, 2017 1

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The State of This Restaurant’s Suggestion Box Didn’t Really Surprise Me...

Mark Graban - July 25, 2017 5

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What are the “Quick Wins?” Ask the People Doing the Work

Mark Graban - April 17, 2017 11

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These Two Things Are Designed Badly, But Nobody Gets Hurt…

Mark Graban - May 11, 2016 5

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My Internet Problems Continue… Bad Customer Service Continues

Mark Graban - April 29, 2016 0

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Part 2 — 3 Strategies for Leaders Who Have No One...

Paul Serafino - April 19, 2016 2

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Throwback Thursday: Humility is a Rare & Powerful Trait

Mark Graban - December 3, 2015 0

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LinkedIn: Is Your Technology Solving a Problem or Causing New Ones?

Mark Graban - June 17, 2015 0

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What Can a 10 Month Old Child Teach Us About Focus,...

Mark Graban - April 30, 2015 0

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Kaizen Makes People Smile

Mark Graban - November 10, 2014 0

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Mark Graban on Ryan McCormack’s Operational Excellence Mixtape: June 27, 2025June 27, 2025
On the Boeing story from NPR... I heard the host introduce the story by saying that the NTSB had not…
Mark Graban on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thanks for reading and for sharing your thoughts, Caitlin!
Caitlin R on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thank you so much for this article. It is very timely reinforcement of some of the positive intention, time, and…
Mark Graban on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
It seems that Hiyashi-san has passed away: https://www.linkedin.com/posts/salvadordsanchez_rip-hayashi-san-i-learned-today-from-activity-7343860564621766656-JQaL/?utm_source=share&utm_medium=member_ios&rcm=ACoAAAABPaABhOVeGXuJ269R5pg9p0RYCrARSl0 Deepest condolences to his family, friends, and former colleagues...
Venkat on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
Great post

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