Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend the “First Global Lean Healthcare Summit” that was produced by Dan Jones and the Lean Enterprise…
In this podcast episode, Jacob Stoller shares insights from interviewing CEOs across industries and explains why Lean succeeds or fails based less on tools and more on culture, leadership humility, and respect for people. The conversation explores what truly distinguishes…
It’s really easy to make statements like “patient safety is our top priority.” That same statement can be applied to hospital staff, as well. Or, it should. But the “happy talk” (as Pascal Dennis calls it) isn’t always followed up…
Returning to the podcast after his first appearance in Episode #188 is Daniel T. Jones, founder and chairman of the UK-based Lean Enterprise Academy. You can find him on Twitter now as @DanielJonesLean. Dan collaborated with Jim Womack on the books The…
I was thankful to find this CBC Radio news story / podcast from the program “White Coat Black Art,” hosted by Dr. Brian Goldman: The Toyota Way for Healthcare It’s just under 30 minutes long and I think it’s a…
I recently saw a tweet that referenced a May 2014 that was sent to President Obama and his administration: “Report to the President – Better HealthCare and Lower Costs: Accelerating Improvement Through Systems Engineering.” The report was written by the “President’s Council…
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are not…
Why healthcare organizations need fewer heroes–and better systems–according to former ThedaCare leader Kim Barnas. In memoriam: Kim Barnas (1956-2026)I always valued my interactions with Kim and deeply admired what she accomplished–and how she treated people along the way. She stood…
I am an unabashed fan of the ThedaCare Center for Healthcare Value, as you’re probably aware. For full disclosure, I was previously an employee of the Lean Enterprise Institute, a key partner of the Center. They have a lot of…
It was great to see this TIME story (which I think is only available online), by Rick Wartzman of the Drucker Institute: “The Real Face of Healthcare Reform.” Wartzman cites ThedaCare as an organization that is successfully reforming itself AND…
Mark’s Note: Today’s post is by a regular guest contributor, Christina Kach. I was disappointed that I couldn’t attend this year’s event in Massachusetts, but I was happy that Christina put together this summary. Last week I had the…
I had a chance to attend the Lean Kanban North America conference this week. It was a different “tribe” to be a part of, as the topics focused on software and IT settings, including agile development, “kanban” project management, and…
