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Free LEI Webinar Thursday

Register for Lean Webinar Click on the link above for more information. “You’ll lose the hard-won gains of a lean transformation unless you win the hearts and minds of people doing the work. Learn how leaders of lean transformations in…

Intel plans to carve costs within 90 days

USATODAY.com Sigh, another grand management pronoucement designed to dazzle Wall Street. From the article: “Chipmaker Intel (INTC) plans to slash costs in hopes of pulling out of its recent slump, CEO Paul Otellini said Thursday. Otellini, speaking to analysts in…

The Downside of Everyday Lean

An email from a friend, he and his company will remain anonymous. “OK so it’s confession time. I’ve been reading your Blog fairly regularly here at work. We dabble in lean stuff here. Generally it’s frustrating reading an expert opinion…

The "Because I Can" Surcharge

ContraCostaTimes.com | 05/05/2006 | Consumers feel the sting at pump and elsewhere Post office wants to raise stamp prices – U.S. Life – MSNBC.com: I’m ticked off reading about “fuel surcharges” that many companies are tacking on to their prices…

Don’t Emulate Everything Toyota Does

Toyota’s North American CEO sued for sexual harrassment – Autoblog I guess today’s blog theme is CEO Shame. I’m surprised Bill Waddell hasn’t screamed about this yet on the Evolving Excellence Blog. Maybe he’s still working up a full head…

Overcrowded ER killing patients

Vancouver Sun The doctors are complaining publicly in Vancouver. It’s a sad situation and I hate to nit pick or criticize. “At least once daily, during a peak in patient load, ‘the Emergency Department cannot handle the influx and has…

TSA Queueing and Skewed Incentives

If you’re not a traveler, I apologize for my travel focus lately, but let’s see if there are still some lean lessons to be learned. I’m lucky with airports and avoiding long lines, typically. I fly out of DFW, which…

Is Merck Getting Lean Right This Time?

WILSONDAILY.COM: Merck tests method for better outputHere is an article about the first Merck site to implement lean. I’ve harshly criticized Merck’s announced lean efforts earlier, as it seemed focused on cutting jobs. November 2005: I’ll Bet That Merck’s “Lean”…

Handoffs = Errors

I saw a perfect illustration this morning of how unnecessary handoffs in a process can lead to errors. I visited a local coffee shop in Albuquerque and ordered a cup of coffee from the woman working the register. I asked…

Job Cuts, Morale, and Visual Aids

Ford’s salaried job cuts done for now “For now.” I’m sure that’s encouraging to the survivors at Ford. I got an email from a GM friend about the salaried layoffs and the predictable impact on morale there. “[In a meeting]…

Extending the Life of Equipment

Here’s an interesting article on how Chrysler will be selling its manufacturing equipment from the Sterling Heights Assembly Plant to a Russian manufacturer. This isn’t the first deal of its kind, but it shows that Chrysler is being creative in…

Bad "Root Causing" in the ER

globeandmail.com : Vancouver General’s ER doctors warn patients The problem described in this article is a very common one, regarding “patient flow.” When hospitals don’t have beds available for patients, this is often due to poor processes, slow room turnaround,…