From the Association for Manufacturing Excellence, of which I’m a proud member. I wish my schedule allowed me to attend this event: LEAN IN HEALTHCARE ON DISPLAY AT AME WORKSHOP FEATURING THEDACARE Neenah, Wisconsin, August 21, 2007 – Those interested…
Clinton gets close-up glimpse of nurse’s life – USATODAY.com It’s probably all just political posturing, but Hillary Clinton recently spent two hours shadowing and observing a nurse at a hospital in Nevada. The New York senator spent more than two…
Running a hospital: Our Joint Commission Report The headline is my modification of a Deming expression, that management’s job is prediction. Statistical process control was one way of predicting future outcomes of a process (if you have a statistically stable…
Although I haven’t been posting in the blog recently (sorry), I have been doing some writing, and thought I would share some of that with you now. I continue to support Assembly Magazine with the monthly Leading Lean column. Assembly…
Case of the Vanishing Airport Lines – WSJ.com This article made me think of Lean in the sense that Alaska Air radically rethought the passenger check in process and achieved some dramatic results: In Anchorage, the airline expected a 20%…
Listen: LeanBlog Podcast #30 is an interview with Bob Emiliani, author of the books Better Thinking, Better Results, and Real Lean: Understanding the Lean Management System (Volume One) (and Volume Two). Bob had a long career at United Technologies, Pratt &…
Mattel is the latest victim in the “poison products from China” series (the “poison train,” as The Consumerist blog calls it). Victim is absolutely the wrong word to use, considering Mattel chose to source from China and admitted their own…
In support of the book I’m currently writing, I have created a comprehensive survey for hospitals about Lean practices and implementation. Click Here to take survey The intended audience for the survey is healthcare only, whether you are already implementing…
The Daily Show with Jon Stewart – Comedy – IFILM I’m not sure where I heard the expression, but I generally love the sentiment of the phrase:“Just because it’s easy to measure doesn’t mean it’s important.” Many of our metrics…
I was completely stunned by the WSJ headline this morning that announced Bob Nardelli, formerly of GE and Home Depot, is going to be CEO at Chrysler. Many of the actual industry experts were stunned too, so don’t feel too…
Here are some updates on the “Bad Systems” I featured last week, Northwest Airlines and the NBA. I know I promised more positive posts, but let me follow up on these stories… First, the NBA. I don’t have a link…
Serious Security Questions at Sky Harbor Airport New interim security director named at Sky Harbor Here’s another story from last week about bad systems, and bad management to boot. This one hits close to home since I used to fly…
