Lean in hospitals, business, and our world Lean in hospitals, business, and our world - Mark Graban's leanblog.org

StoreSmart 2022
  • BLOG
    • All Posts
    • Get Posts Sent via Email
    • Contributors
    • Best Posts
    • Most Popular
    • Most Commented
    • Lean Comedy
  • PODCASTS
    • Lean Blog Interviews
      • Podcast Home
      • Browse Episodes
      • Episode Collections
      • Subscribe
    • Lean Blog Audio
      • Podcast Home & Subscribe
      • Browse Episodes
    • Lean Whiskey
    • My Favorite Mistake
    • Practicing Lean
    • Toyota Kata Podcast
  • VIDEOS
    • Featured Videos
    • Webinars
    • YouTube Channel
  • BOOKS
  • SERVICES
    • Via MarkGraban.com
    • Speaking
    • Workshops
    • Consulting
  • ABOUT
    • What is “Lean”?
    • About the Blog
    • About Mark Graban
    • Contributors
    • Standardized Work
    • Privacy Policy
      • Privacy Tools
    • Resources
      • Healthcare Improvement
      • Some Lean Blogs
      • Lean Healthcare Blogs
      • Other Blogs
      • Lean Resources
  • SUBSCRIBE
    • Get Posts via Email
    • Mark’s Newsletter
  • CONTACT
Lean Blog

"Kitchen Nightmares," Part 2

Mark Graban Oct 3, 2007 6
Blog
You might have seen Part 1 of my Lean viewing of the Fox show "Kitchen Nightmares." I watched the second half of…

Lessons from "Kitchen Nightmares"

Mark Graban Oct 1, 2007 6
Blog
Fox TV Website I've only watched the first half of the premiere episode, but I am (at least temporarily) riveted…

Rather than Blaming Employees, Managers Must Take Responsibility for Problems…

Mark Graban Jul 29, 2021 4
Blog
Eight years ago today, I published a piece originally on LinkedIn as part of their "Influencers" series: …

Improving Thanksgiving Dinner Operations

Mark Graban Nov 22, 2016 0
Blog
It's almost Thanksgiving here in the United States, so I'll be taking the rest of the week off from the blog to…

The Business, the Science, and the Continuous Improvement of “Bar…

Christina Kach Nov 20, 2015 13
Blog
For the Lean minded individual, Spike’s “Bar Rescue” is so much more than just a television show. It is basically a…

How to Create a Dysfunctional Culture Where Employees & Customers Are Unhappy

Mark Graban Apr 21, 2014 10
Blog
On this blog, I write a lot about how to create a "Lean" culture where employees and customers are happy. Engaged…

Everyone Deserves to do Quality Work – From Kitchen Nightmare to Career

Mark Graban Feb 15, 2010 1
Blog
A new season of Gordon Ramsay's "Kitchen Nightmares" show has started on Fox. This show is still my favorite…

Sunday Brunch Thoughts

Mark Graban Mar 22, 2009 3
Blog
So it's Sunday morning, I have a cup of coffee at the ready... nice quiet, peaceful, sunny Sunday morning (you can…

In Customer Service, Apologizing Does NOT Get to the Root Cause

Mark Graban Oct 13, 2008 9
Blog
Making the Most Of Customer Complaints - WSJ.com: Here's a good article from the WSJ about customer focus and…
  • Facebook Join us on Facebook
  • Twitter Join us on Twitter
  • Linkedin Follow
  • Youtube Join us on Youtube
  • RSS Subscribe to RSS
Get Notified of New Posts via Email

Get New Posts Sent To You

Select list(s):

Check your inbox or spam folder to confirm your subscription.

Recent Posts
  • Jody Crane, MD: Lean in Emergency Medicine and…

    Feb 1, 2023 0
  • Alternative History: GM Uses Lean to Remain #1 in the…

    Jan 31, 2023 0
  • Fall in Love with the Problem, not the Solution: In…

    Jan 29, 2023 0
  • Ryan McCormack’s Operational Excellence Mixtape:…

    Jan 27, 2023 0
  • Do You Have a Culture of Learning From Mistakes in Your…

    Jan 26, 2023 0
  • What Do We Mean by Vulnerable Acts in the Context of…

    Jan 25, 2023 0
Recent Comments
    尊重人性 – 理论及实践 | AllAboutLean.com on
  • Toyota’s Lean Philosophy: Understanding the Role of Respect for People in Driving Improvement
  • 尊重人性 – 挑战 | AllAboutLean.com on
  • Toyota’s Lean Philosophy: Understanding the Role of Respect for People in Driving Improvement
  • Mark Graban on
  • Announcing a New eBook, “Practicing Lean”
  • Keeping High Tech Jobs | Curious Cat Management Improvement Blog on
  • Keeping high-tech Valley jobs with Lean and Six Sigma
  • Author Interview with Ken Pilone: “Lean Leadership on a Napkin” on
  • Ken Pilone, the Author of Lean Leadership on a Napkin; Toyota Says “Lean” and More
© 2005 - 2023 - Mark Graban & Constancy, Inc.. All Rights Reserved.
Lean in hospitals, business, and our world.
  • Likes
  • Followers
  • Followers
  • Followers
  • Subscribe