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Listen: My guest for episode #171 is Chad Walters, a friend and a Lean consultant. He is owner of Lean Blitz Consulting in Augusta, Georgia, a firm focused on continuous improvement for small...
Stephen Parry, on His Book ‘Sense and Respond,’ How Lean Engages Employees to Provide Customer Value
My guest for episode #170 is Stephen Parry, joining us from England. He is a keynote speaker at the upcoming Lean Kanban North America conference in late April. I will also be a main stage speaker at...
Joining me for Episode #169 is Leonard L. Berry, PhD, Distinguished Professor of Marketing in the Mays Business School at Texas A&M University. We are talking about his article that he...
My guest for episode #168 is Carolyn McCulley, from CityGate Films, and she is a co-director and producer of the upcoming documentary called “Breaking the Wall of Silence,” which sheds...
In this video, I share a thought from my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Below the video is an excerpt from the book… Fail Often–or Learn...
Karen Martin is one of those people I've been lucky to know and learn from for a long time. She's...
KaiNexus recently hosted a webinar I was especially looking forward to: “Unlock the Power of...
When organizations struggle to sustain Lean transformation, people often look first at tools...
Recently, I had the pleasure of moderating a webinar titled “Driving a Culture of Transforming...
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I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus...
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I'm happy to be hosting and moderating this webinar that will be presented by Brent Loescher, a...
I'm happy to be hosting and moderating this webinar that will be presented by Melissa Sherman, a...
Psychological safety is often described as “feeling safe to speak up.” In Lean...
Are you looking to transform your business strategy into actionable results? Join us for our...
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![Why don’t employees speak up? Fear is part of it. But most silence comes from futility - people have spoken up before and nothing changed.
That distinction is the subject of my keynote, “The Silence Tax: Why People Stay Quiet, and What Leaders Can Do About It.”
Fear and futility look identical from the outside. Someone sees a problem and says nothing. But they’re different problems with different fixes, and most organizations only address the first one. The cost shows up as problems leaders never hear about, improvement ideas that never arrive, and mistakes nobody learns from.
In this keynote, we look at what makes speaking up feel safer and what makes it feel worth the effort: how leaders respond in the moment, whether problems actually get worked on, and whether anyone hears what happened next. Telling people to speak up doesn’t do it.
Audiences include healthcare leaders, manufacturers, municipal and government teams, and continuous improvement professionals. The keynote works as an opening session, a closing session, or paired with a half-day workshop.
Interested in bringing this to your organization or event? Get in touch: [SPEAKING PAGE URL]
I’m Mark Graban - speaker, consultant, and author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen. I host the Lean Blog Interviews and My Favorite Mistake podcasts and write at LeanBlog.org. My next book, The Silence Tax, comes out in early 2027.
More: https://www.leanblog.org
#PsychologicalSafety #KeynoteSpeaker #Leadership #SpeakingUp #WorkplaceCulture #LeanLeadership #ContinuousImprovement #EmployeeEngagement #LeadershipDevelopment #TheSilenceTax](https://www.leanblog.org/wp-content/plugins/feeds-for-youtube/img/placeholder.png)
