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Lean Blog Interviews Podcast

Podcast #306 – Mark D. Valenti, Motivational Interviewing and Health System Improvement

My guest for Episode #306 is Mark D. Valenti, the manager of training, education, and workflow integration for the Enhanced Community Care Management (ECCM) at Highmark Health. In this episode...

Respect for People and Continuous Improvement in Healthcare: Lessons from Lean

I was recently asked to do a recorded video presentation for a medical conference in Turkey. I spoke about the dual pillars of "The Toyota Way": Respect for People Continuous Improvement The...

Podcast #303 – Craig Deao, Effectively Engaging Employees… and Everyone Else

Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group. Today, we're talking about his book The E-Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will...

Podcast #302 – Katie Anderson on Japan: Standard Work, Customers, and Healthcare

My guest for Episode #302 is Katie Anderson. Today, we're chatting because I've just returned from a short trip to Japan and Katie's going back in May (and you can join her). We're sharing...

Videos

Weekend Fun: Depiction of the Lack of Hospital “5S”

One wouldn't expect to find a depiction of a hospital setting with poor “5S” practices...

New Book: “Laugh, Sing, and Eat Like a Pig”

One of the people I've been fortunate to meet in the last year is Dave deBronkart, aka...

Video Podcast #11 – Norman Bodek, “How to Do Kaizen” Part 1

Video #11 features  Norman Bodek talking about some of the ideas in his most recent book, How to do...

Mark Graban on YouTube