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Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton, Massachusetts. I first met Kim about a decade ago and, as we discover during...
My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time — Quint Studer. I was first introduced to his book Hardwiring Excellence back in 2005 and I've...
Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is also Director of Patient Care Quality and Safety in the Division of Hospitalist Medicine at...
Joining me for Episode #351 of the podcast are my friends Joel Tosi and Dion Stewart, co-founders of the company Dojo & Co. They're the authors of the new book (to be released on November 19) called...
TL;DR: Daily Kaizen is essential–but it can't overcome broken systems. Only leaders can fix structural constraints like layout, staffing, policies, and budgets. When leaders remove those...
Karen Martin is one of those people I've been lucky to know and learn from for a long time. She's...
KaiNexus recently hosted a webinar I was especially looking forward to: “Unlock the Power of...
When organizations struggle to sustain Lean transformation, people often look first at tools...
Recently, I had the pleasure of moderating a webinar titled “Driving a Culture of Transforming...
TL;DR: Lean tools don't fail because people resist change–they fail because people don't feel...
One of the most powerful elements of continuous improvement is the ability to learn from each other...
I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus...
TL;DR: Psychological safety isn't optional for continuous improvement. This KaiNexus webinar...
I'm happy to be hosting and moderating this webinar that will be presented by Brent Loescher, a...
I'm happy to be hosting and moderating this webinar that will be presented by Melissa Sherman, a...
Psychological safety is often described as “feeling safe to speak up.” In Lean...
Are you looking to transform your business strategy into actionable results? Join us for our...
I've posted a new video on YouTube, about 5 minutes of sections of a presentation I gave at the 2010...
On June 30, the PBS NewsHour program did a 7-minute story on healthcare improvement (featuring Lean...
Thanks to those of you who sent me the link to this Washington Post article called “The Pain...
