I Wholeheartedly Approve the Violation of this Visual Control
I've had a really nice time during my first 30 hours in Helsinki, Finland. It's been warm (72 F) and sunny -- and…
Dr. Deming’s “Role of a Manager of People”
Dr. W. Edwards Deming's last book was The New Economics for Industry, Government, Education. In Chapter 5, Deming…
What I’m Reading: Paul Levy’s Blog
I sometimes do a "What I'm Reading" post where I share links to good stuff I've read recently. Today, I'm…
My Trip to the Apple Store was Like a Hospital Visit
I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past…
Partial Transcript of Podcast #142 – @EricRies on Taiichi Ohno &…
Here is a transcript of last week's podcast with Eric Ries talking about the impact that Toyota legend Taiichi…
Today Would Have Been Taiichi Ohno’s 100th Birthday
Hat tip to John Shook and the Lean Enterprise Institute for pointing this out via his email newsletter -- today…
Podcast #137 – Jerry Bussell, Jacksonville Lean Consortium
MP3 File (run time 25:27)
Episode #137 is a chat with Jerry Bussell, founder of the Jacksonville Lean…
The Lean Dentist, Revisited (and a New Video)
Updated: There's now a link to the GBMP video at the bottom of the post.
I have long admired the Lean work of…
It’s Harder to Tolerate Waste “When You Know What Good Looks…
I recently "fired" my primary care physician. I'm lucky to not have to go to the doctor very often, but the last…
These Primary Care Improvements Don’t Sound “Mean” to Me
Here's yet another article with the lazy "Lean and Mean" cliche' in the headline: "Make Your Physician Practice a…
Lean Thoughts During Saturday Errands
I was running errands around Boston last Saturday, preparing for our move back to Texas (as my wife finishes her 12…
Read this Book – But Don’t Copy ThedaCare
Due out in June is a book that I think will be an important one for the Lean Healthcare movement. That book is…
Purely Avoidable Waiting Waste During an MD Visit
I'm a bit hesitant to blog about a bad experience with a doctor's office and waiting time. There are multiple…
“Single Piece Flow” in Medicine
I've always enjoyed my discussions with Sami Bahri, D.D.S., the "World's First Lean Dentist." One concept he talks…
2009 Management Improvement Carnival
It's an honor to again contribute to John Hunter's amalgamated Management Improvement Blog Carnival. The main page…
Happy New Year! Have a “Stop Doing” List?
Happy New Year to my blog readers! Do you have any "lean resolutions" for the year 2010? Feel free to share them,…
Lean Healthcare in Jacksonville
NE Fla. health care providers cut waste - Jacksonville Business Journal:Here's a nice upbeat article about some…
Video Interview with the Lean Dentist
Here is a YouTube video done by the Lean Enterprise Institute with one of my favorite people in the Lean world,…