Last Friday morning, I partnered with Chip Ponsford, DVM, a doctor of veterinary medicine, to give an introductory Lean continuing education presentation at the annual conference of the Texas Veterinary Medical Association.
My wife and I are getting ready to leave tomorrow night for a two-week vacation, so it jogged my memory about this story I saw back in December in the WSJ: Airlines Try to Make Coach Classier. Anything that makes long…
Welcome to the landing page for my podcasts with doctors and dentists… Click here to browse episodes. Click here for the LeanBlog Podcast main page. View other podcast categories. Episodes with Doctors or Dentists as Guests:
When the book Lean Thinking (by Jim Womack and Dan Jones) was originally published in 1996, it seems likely that hardly anyone was applying Lean principles in healthcare. Sure, you had organizations applying TQM or CQI principles (or even some of the lessons of Dr. W. Edwards Deming). Joan Wellman did some of her first Lean healthcare experiments in 1995, but there weren't any "Lean healthcare" case studies yet. What does their book say?
I’ve had a really nice time during my first 30 hours in Helsinki, Finland. It’s been warm (72 F) and sunny — and more than 18 hours of sunlight each day, to boot. I will blog more substantively about my…
TL;DR: Deming argued that the role of a manager of people is not judging performance, ranking employees, or enforcing authority–but creating trust, understanding systems, coaching for learning, and improving conditions so people can succeed. Dr. W. Edwards Deming‘s last book…
I sometimes do a “What I’m Reading” post where I share links to good stuff I’ve read recently. Today, I’m dedicating such a post to some recent missives from my friend Paul Levy and his excellent blog, “Not Running a…
I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past four years. You may have read stories about how executives from the Apple Store have been working with Stanford Hospital…
Here is a transcript of last week’s podcast with Eric Ries talking about the impact that Toyota legend Taiichi Ohno had on his work and the Lean Startup movement. This discussion took place just after the 100th anniversary of Mr.…
Episode #142 brings us a returning guest (#115), Eric Ries, author of the best-selling book The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. In the book, Eric cites the work of Taiichi Ohno, including the “5…
Hat tip to John Shook and the Lean Enterprise Institute for pointing this out via his email newsletter — today would have been the 100th birthday of Taiichi Ohno, usually credited as one of the creators of the Toyota Production…
Listen: Episode #137 is a chat with Jerry Bussell, founder of the Jacksonville Lean Consortium. I’ve met and talked with Jerry many times through LEI, so I’m thrilled to finally get him on the podcast. Jerry is a retired Medtronic…
