Checklists and Standardized Work in Patient Care
New Yorker - Dr. Atul GawandeHere is an outstanding piece by one of my favorite medical writers, on the use of…
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Professor John Grout: A Deep Dive on Mistake Proofing and Lean
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My guest for Episode #462 of the Lean…
Mistake Proofing Expert John Grout’s Favorite Mistake and How to Prevent…
This week's episode of the My Favorite Mistake podcast has a guest and a conversation that will be very directly…
3 Instances in 1 Day: Problems, Mistakes, and Countermeasures (Short-Term and…
I don't blog about every mistake I make (although it might seem otherwise, sometimes). I do try to share stories…
Ryan McCormack’s Operational Excellence Mixtape: October 7, 2022
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
Retired RAF Pilot Peter Docker, on Leadership From the Jumpseat
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Peter Docker
My guest for Episode #437 of…
Lean in Mental Healthcare with Sunil Khushalani, MD and Antonio DePaolo, PhD
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My guests for Episode #435 of the Lean Blog…
Ben Bensaou: From Lean Production to “Built to Innovate”
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My guest for Episode #434 of the Lean…
The Need to Error Proof Medication Vials, Including COVID Vaccines
I've given a few presentations about Lean and mass vaccination clinics, based on my visits (as a guest observer /…
The Power of Process: Interview With Matt Zayko and Eric Ethington
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My guests for Episode #430 of the Lean…
The Mistakes I Make in Producing “My Favorite Mistake”
Quick, but important, administrative note: If you have previously signed up to receive a daily (or weekly)…
Blaming “Human Error” Isn’t an Excuse for Wasting 500 Doses of…
During this "let's try to get people vaccinated" phase of the Covid-19 pandemic, almost every article that I've…
The Legendary Tom Peters on Managing During the Madness of Covid
Tom Peters and Mark Graban
I'm really excited to be speaking to my guest for Episode #382 of the podcast... he…
Podcast #369 — Rachel Mandel, MD MHA, on Lean in the Covid-19 Era
Mark Graban & Rachel Mandel, MD, MHA
Joining me again for Episode #369 of the podcast is Dr. Rachel Mandel,…
Operational Excellence Mixtape: January 31, 2020
Healthcare - Creating Value for Patients
It's been more than 10 years since Atul Gawande wrote The…
Podcast #354 — Kim Hollon on the CEO’s Role in Lean and Patient Safety…
Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based…
Podcast #353 — Quint Studer on Tips for Busy Leaders in Healthcare and…
My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint…
A Gemba Visit to a Hospital in Brazil: Huddles, Lean Improvement, and More
When I blogged a summary of my recent Brazil trip, I said I'd write more about my visit to a hospital... so here's…