Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
On Boeing, GM, and Hospitals… and Epic Battles Between Reality and...
Yesterday's blog post was about a situation (with my podcast hosting service) that triggered memories of my time at General Motors in 1995. Today's...
On Podcast Server Downtime, Scars from General Motors, and Taking Ownership...
Ever since I started podcasting in 2006, I've been using a company called "Hipcast" to be the "hosting" company for the podcast audio files...
Remembering Louise Batz’s Tragic Death From Medical Error 10 Years Later
Mark's note: This post is reprinted from an email from Laura Batz Townsend, the CEO of the Louise H. Batz Patient Safety Foundation. I...
The Debut of the “Lean Whiskey” Podcast
I've owned the domain names LeanWhiskey.com and LeanWhisky.com for two years or so. That's not because I was going to get into the whiskey...
Journalists — Please Stop Using “Assembly Line” as a Lazy Synonym...
Back in 2006, I wrote my first blog post about the unfortunate use of "assembly line" to mean "bad quality." The context there was...
Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi Hayashi
tl;dr: In this post, Mark shares insights from a video featuring Nampachi Hayashi, a senior advisor at Toyota, discussing common misunderstandings about the Toyota...
Joy Furnival on Lean in the NHS: Lessons from Manufacturing to...
Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer....
Is “Kaizen” a Slogan or a Methodology for the Seattle Mariners?
Here is an interesting article that a few people pointed me toward the other day about the Seattle Mariners team:
Mariners Sunday mailbag: Explaining the...
The CEO Leading the Culture Change at ZSFGH
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses for system problems. The HealthLeaders...
A Lean Guy Reads “Health Leaders” on Nursing Retention and Leadership
Here's the latest in an occasional ongoing series I call "A Lean Guy Reads ________".
Today, I'm reading the latest issue of Health Leaders...
Another Example of Small Steps as a Starting Point for Success
You might remember one of my favorite podcasts was with Dr. Bob Maurer of UCLA, author of two great books on the Kaizen style...
“Measures of Success” Workshops & Book Giveaway (With “Practicing Lean” as...
I've done some giveaways recently, but I'm sponsoring another book giveaway that's a set of two signed paperback books:
Measures of Success: React Less, Lead...
